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Toolboxes
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2
The Feedback Starter-Kit responds to key questions ( ) and provides the most important tips ( ) for setting up and running a simple feedback mechanism. At the end of this document there is an overview of the templates needed to plan the mechanism and collect, answer, analyse and share community feed
...
back data. These templates contain the necessary basic elements to implement and run a feedback mechanism.
more
These pages contain links to critical guidelines, technical documents, tools and resources needed to investigate and respond to outbreaks.
El documento presenta un marco estratégico de la Organización Mundial de la Salud para la gestión de riesgos relacionados con emergencias y desastres en el sector de la salud. Destaca que estos eventos (como epidemias, desastres naturales o conflictos) tienen un impacto significativo en la salud,
...
los sistemas sanitarios y el desarrollo de la sociedad. El marco propone un enfoque integral y proactivo basado en la prevención, la preparación, la respuesta y la recuperación, al tiempo que subraya la importancia de la colaboración entre diferentes sectores y actores. Su objetivo principal es reducir los riesgos para la salud, fortalecer la resiliencia de las comunidades y los sistemas de salud, y mejorar la seguridad sanitaria a nivel mundial.
more
Manual with Scale
The Good Enough Guide
recommended
A set of basic guidelines on how to be accountable to local people and measure program impact in emergency situations. The "good enough" approach emphasizes simple and practical solutions and encourages the user to choose tools that are safe, quick, and easy to implement
Arabic Edition
The Facilitator's Guide has been piloted in Borno (Nigeria) and in Fafan zone (Somali region, Ethiopia) and improved iteratively after each test.
What does the ROAP have that you won't find in other methodologies?
It is based on holistic, people-centred approaches that span across sectors an
...
d consider people's perceptions, priorities, ways of coping, and assistance preferences.
It introduces the concepts of inter-sector needs profile and inter-sector causal analysis, and how to use these to articulate shared objectives and better integrated and holistic response packages, as opposed to siloed plans.
It introduces the concept of basic needs basket, and how to define the BN basket based on both households' perspective and sector experts' opinions, and acknowledging that needs have different frequencies and timings, and units of analysis (individual, household, community).
more
The cluster approach is a mechanism that helps to address identified gaps in response and enhance the quality of humanitarian action
Emergency Field Handbook
UNICEF
(2005)
A Guide for UNICEF Staff
Humanitarian Response in Violent Conflict
recommended
Catholic Relief Services CRS
(2013)
A Toolbox of Conflict Sensitive Indicators.
This toolbox adapts a sample of 15 indicators from the SPHERE Project's Humanitarian Charter and Minimum Standards in Humanitarian Response to be even more conflict sensitive while remaining practical and user-friendly
Humanitarian Accountability Report
James Darcy, Jessica Alexander, Maria Kiani et al.
Humanitarian Accountability Partnership (HAP)
(2013)
The report offers an overview of the progress the humanitarian sector has made and the obstacles it has faced over the past 10 years. Accountability is no longer just a fashionable term, there is now a shared understanding of what it takes to be accountable. From changes at policy level, to concrete
...
actions taken in the field, this report documents this sector-wide shift. It also shows that being accountable to the people we aim to serve is not just the right thing to do, it is also the best way to ensure programmes are relevant, effective, efficient and sustainable
more
This guidance is intended for people designing /or implementing feedback mechanisms in a humanitarian programme. It also available in Arabic, Spanish and French
The English terminology, and its translations into Arabic, Chinese, French, Russian, and Spanish, are available on the UNISDR website at: www.unisdr.org/publications and on PreventionWeb at: www.preventionweb.net
Emergency response framework, 2nd ed.
recommended
The purpose of this Emergency Response Framework (ERF) is to clarify WHO’s roles and responsibilities in this regard and to provide a common approach for its work in emergencies. Ultimately, the ERF requires WHO to act with urgency and predictability to best serve and be accountable to populations
...
affected by emergencies.
more
The Guidance Notes seek to help operationalize, simplify and standardize the collection and reporting of data through the application of common language and methods. They provide information on the key issues to take into account in the collection of health data and the types of data that should be
...
collated, and potential stakeholders to engage with. They adapt and complement the UNDRR/UNISDR Technical guidance for monitoring and reporting on progress in achieving the global targets of the Sendai Framework for Disaster Risk Reduction, which has a multisectoral target audience.
more
The Boston Medical Center Patient Navigation Toolkit
The Boston Medical Center AVON Foundation for Women
The Boston Medical Center AVON Foundation for Women
(2020)
C1
This toolkit is designed to help you plan and implement a Patient Navigation program with the best chance of reducing health disparities and improving health outcomes for your patients. It contains evidence-based and experience-based examples, case studies, practical tools, and resources to help you
...
:
1. Establish an evidence-based patient navigation program tailored to reduce barriers for your patients
2. Incorporate best practices to enhance current patient navigation programs or services
3. Implement a patient navigation model to address any targeted medical condition
where disparities exist
4. Hire, prepare, supervise, support and retain effective Patient Navigators
5. Navigate patients who experience health disparities
6. Evaluate patient navigation programs with the aim of continuous quality
improvement
more
Key questions
What is already known?
Critical illness is common throughout the world and COVID-19 has caused a global surge of critically ill patients.
There are large gaps in the quality of care for critically ill patients, especially in low-staffed and low-resourced settings, and mortal
...
ity rates are high.
Essential Emergency and Critical Care (EECC) is the effective lifesaving care of low-cost and low-complexity that all critically ill patients should receive in all wards in all hospitals in the world.
What are the new findings?
The clinical processes that comprise EECC and the essential care of critically ill patients with COVID-19 have been specified in a large consensus among clinical experts worldwide.
The resource requirements for hospitals to be ready to provide this care has been described.
What do the new findings imply?
The findings can be used across medical specialties in hospitals worldwide to prioritise and implement essential care for reducing preventable deaths.
Inclusion of the EEEC processes could increase the impact of pandemic preparedness and response programmes and policies for health systems strengthening.
more
Here you can download the report in English, French, Spanish and Arabic.
The World Disasters Report 2026 warns that harmful information and dehumanising narratives are increasingly undermining trust, putting the lives of humanitarian workers and communities at risk. In polarized and politically cha
...
rged contexts, humanitarian principles such as neutrality and impartiality are increasingly misunderstood, misrepresented or deliberately attacked online.
more
