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Qualité de L'Apport des Relais dans la PCIME Communautaire au Bénin; Quality of the contribution of community volunteers in Benin community-based IMCI

Panaveyi Vicky Malou Adom, Edgard Marius Ouendo, Lamidhi Salami, Gado Napo- Koura, Michel Makoutodé Cairn Info (2014) C2
Introduction : de nos jours, face à la pénurie grandissante de personnel de santé qualifié et face au défi de l’atteinte des Objectifs du Millénaire pour le Développement, la participation communautaire est devenue une réalité incontournable. Dans la zone sanitaire Avrankou Adjarra Ak... more
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Improving the quality of health services: tools and resources

World Health Organization WHO (2019) C_WHO
This compendium collates current tools and resources on quality improvement developed by the WHO Service Delivery and Safety Department and provides examples of how the tools and resources have been applied in country settings. The target audience for this document are ministries of health, facility... more
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Quality of Care and Client Satisfaction with Maternal Health Services in Nepal

Acharya, S., S. Sharma, B. Dulal, K. Aryal DHS; USAID (2018) CC
This report presents further analysis of the 2015 Nepal Health Facility Survey. Data analysis is based on the Donabedian framework for assessing quality of care in health services, which divides the indicators into three groups: structure, process, and outcome. The World Health Organization Service ... more
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Kenya Quality Model for Health

Ministry of Health, Kenya (2015) C2
Quality Standards for community health services Level 1
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Kenya Quality Model for Health: A Training Course for the Health Sector

Ministry of Health, Kenya USAID (2014) C1
Empowering Health Workers to Improve Service Delivery. This training program is designed to build the capacity of program managers and health providers in quality management, and improve the provision of high-quality health services. Please download the chapters directly from the website: https://w... more
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The quality of antimalarial medicines in Western Cambodia: a case study along the Thai-Cambodian border

S. Phanouvong, C. Raymond, L. Krech, Y. Dijiba, B. Mam, P. Lukulay, D. Socheat, T. Sovannarith and C. Sokhan Southeast asian J trop med public health (2013) C2
The prevalence, availability, and use of antimalarial medicines (AMLs) were studied in six Cambodian provinces along the Thai-Cambodian border. The study was divided into two parts: the first looked at the quality of AMLs available in Pursat, Pailin, Battambang, Bantey Meanchey, Oddar Meanchey, and ... more
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Quality of care in contraceptive information and services, based on human rights standards: A checklist for health care providers

Rajat Khosla, Moazzam Ali and Jane Cottingham World Health Organisation (WHO) (2017) C_WHO
This checklist covers five areas of competence needed by health care providers to provide quality of care in contraceptive information and services including: respecting users’ privacy and guaranteeing contfidentiality, choice, accessible and acceptable services, involvement of users in improving ... more
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Mise en place de programmes d’évaluation externe de la qualité appliqués au dépistage des infections transmissibles par transfusion dans les dons de sang : guide pratique

Organisation mondiale de la Santé (OMS) (2016) C_WHO
L’évaluation externe de la qualité (EEQ) est une composante importante des systèmes qualité des services de transfusion sanguine. L’EEQ est l’évaluation externe de la qualité générale des résultats obtenus par un laboratoire dans l’analyse d’échantillons de contrôle dont le cont... more
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Assessment of the National Quality Management Systems Used to Monitor and Improve Quality in Health Service Provision in Hospitals and Health Centres in Namibia

Ministry of Health and Social Services (MOHSS) (2014) C1
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Nigeria: GOOD PRACTICES FOR PHARMACEUTICAL QUALITY CONTROL LABORATORIES

National Agency for Food and Drugs Administration and Control (NAFDAC) (2016) C2
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Uganda: Quality Improvement Manual for TB Care Services

Ministry of Health, Republic of Uganda (2017) C2
National Tuberculosis and Leprosy Control Program
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Laboratory quality standards and their implementation

World Health Organization WHO, Western Pacific Region (2011) C_WHO
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Quality of care in fragile, conflict-affected and vulnerable settings: taking action

World Health Organization WHO (2020) CC
In fragile, conflict-affected and vulnerable settings, delivery of quality health services faces significant challenges, including disruption of a routine health service organization and delivery systems, increased health needs, complex and unpredictable resourcing issues, and vulnerability to multi... more
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Health Sector Transformation in Quality: First Edition 2016

Federal Democratic Republic of Ethiopia -Ministry of Health (2016) C1
A guide to support implementation of health service Quality Improvement activities in Ethiopian health facilities
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Quality health services and palliative care: practical approaches and resources to support policy, strategy and practice

World Health Organisation (WHO) (2021) C_WHO
As countries commit to achieving universal health coverage, it is imperative to ensure that the design and delivery of palliative care services place attention on quality of care, with action needed across all domains of quality health services: effectiveness, safety, people-centredness, timeliness,... more
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Checklist for assessing quality of healthcare - Facilities

Kenya Ministry of Health (2021) C1
Kenya Quality Model for Health - Level 2 Facilities
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Checklist for assessing quality of healthcare -Health Facilities

Kenya Ministry of Health (2021) C1
Kenya Quality Model for Health - Health Facilities
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Checklist for assessing quality of healthcare - Hospitals

Kenya Ministry of Health (2021) C1
Kenya Quality Model for Health - Hospitals
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Quality of Care Certification - Manual for the Kenyan Health Sector

Kenya Ministry of Health (2020) C1
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WHO Quality Toolkit: Navigating tools to improve the quality of health services
recommended

World Health Organization WHO (2022) C_WHO
The WHO Quality Toolkit: Navigating tools to improve the quality of health services helps easy identification and access to a wide range of WHO published materials to improve the quality of health services. These tools support the actions described in the Quality health services: a planning guide, w... more