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Status of Antiretroviral Therapy Service Delivery in Uganda

Ministry of Health, Uganda (2010) C1
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A review of evidence on equitable delivery, access and utilization of immunization services for migrants and refugees in the WHO European Region

World Health Organization WHO (2017) C_WHO
Health Evidence Network synthesis report 53
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Improving the quality of health services: tools and resources

World Health Organization WHO (2019) C_WHO
This compendium collates current tools and resources on quality improvement developed by the WHO Service Delivery and Safety Department and provides examples of how the tools and resources have been applied in country settings. The target audience for this document are ministries of health, facility... more
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Botswana: Policy guideliens and service standards - sexual and reproductive health

Ministry of Health, Gabarone, Botswana; UNFPA (2015) C2
The Policy Guidelines and Service Standards for National Sexual and Reproductive Health Programme document outlines the steps on how to offer and deliver services. Improving quality of care is critical to improving clients' health status as well as increasing access to, and utilization of Sexual and... more
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Operational Plan Essential Service Delivery July 2011-June 2016

Ministry of Health and Family Welfare Government of the People's Republic of Bangladesh (2011) C1
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Consultation on HIV differentiated service delivery models for specific populations and settings: Pregnant and breastfeeding women, children, adolescents and key populations

World Health Organization (WHO) World Health Organization (WHO) (2016) C_WHO
Meeting report Geneva, 16-18 November 2016
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Engaging Men in HIV and AIDS at the Service Delivery Level: A Manual for Service Providers

EngenderHealthThe ACQUIRE Project (2008)
Designed for trainers of health workers, this manual offers skills-building sessions on developing more “male-friendly” health services. Utilizing participatory and experiential activities, the manual examines attitudinal and structural barriers that inhibit men from seeking HIV and AIDS service... more
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Improving Health Systems and Services for Mental Health
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World Health Organization WHO (2015) C_WHO
This document presents an integrated strategy for mental health system development that will lead to enhanced service delivery, improved outcomes, and improved human rights for people with mental disorders. By using the practical guidance provided in this document, countries can ensure that thei... more
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Supporting the continuity of health and nutrition services in the context of COVID-19 in refugee settings
recommended

UN High Commissioner for Refugees UNHCR (2020) C2
The 2014–2015 Ebola outbreak was catastrophic in West Africa but the indirect impact of increasing the mortality rates of other conditions was also substantial. The increased number of deaths caused by malaria, HIV/AIDS, and tuberculosis attributable to health system failures exceeded deaths from ... more
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Maintaining essential health services: operational guidance for the COVID-19 context
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World Health Organization WHO (2020) C_WHO
1 June 2020 Countries around the world are facing the challenge of increased demand for care of people with COVID-19, compounded by fear, misinformation and limitations on movement that disrupt the delivery of health care for all conditions. Maintaining essential health services: operational guidan... more
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Achieving quality health services for all, through better water, sanitation and hygiene

World Health Organization WHO (2020) C_WHO
Lessons from three African Countries. Achieving Health for All, and in particular universal health coverage (UHC), will not happen without fully functioning basic water, sanitation and hygiene (WASH) services in all health care facilities. Such services are needed to provide quality care, ensure ad... more
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Continuity of essential health services: Facility assessment tool
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World Health Organization WHO (2021) C_WHO
Interim guidance. 12 May 2021. The Continuity of essential health services: Facility Assessment Tool can be used by countries to rapidly assess the capacity of health facilities to maintain the provision of essential health services during the COVID-19 pandemic. It can help to alert the authorities ... more
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Building an effective health workforce through in-service training delivered by regional training hubs: lessons from kenya

Milo P., Karutu C., Abwao P., Mbaabu S., Munene I. IntraHealth International (2017) C1
For IST to be effective there is need for utilization of multiple techniques that will lead to transfer of competences (Bluestone et al. 2013). Learning settings should be selected to support relevant and realistic practice so as to increase the efficiency of IST. Alternatives to hotels such as trai... more
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Maintaining essential health services: operational guidance for the COVID-19 context interim guidance

WHO (2021) CC
Countries around the world are facing the challenge of increased demand for care of people with COVID-19, compounded by fear, misinformation and limitations on movement that disrupt the delivery of health care for all conditions. Maintaining essential health services: operational guidance for the CO... more
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Consolidated HIV guidelines for prevention, treatment, service delivery & monitoring
recommended

World Health Organization WHO (2021) CC
July 2021. This publication brings together important clinical and programmatic updates produced by WHO since 2016 and provides comprehensive, evidence-informed recommendations and good practice statements within a public health, rights-based and person-centred approach. These guidelines bring in... more
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Quality health services and palliative care: practical approaches and resources to support policy, strategy and practice

World Health Organisation (WHO) (2021) C_WHO
As countries commit to achieving universal health coverage, it is imperative to ensure that the design and delivery of palliative care services place attention on quality of care, with action needed across all domains of quality health services: effectiveness, safety, people-centredness, timeliness,... more
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Updated recommendations on treatment of adolescents and children with chronic HCV infection, and HCV simplified service delivery and diagnostics 
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World Health Organization WHO (2022) C_WHO
These guidelines provide updated evidence-based recommendations on the priority HCV-related topics from the 2018 WHO Guidelines for the care and treatment of persons diagnosed with chronic hepatitis C infection and the 2017 WHO Guidelines on hepatitis B and C testing. These priority areas are: ... more
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Delivery of cardiology services in Africa during the COVID-19 pandemic: what should we expect after this pandemic?

Nganou-Gnindjio, C.N.; Temgoua, M.N.; Kuate, L.M. et al. (2021) CC
Background: COVID-19 is a global public health crisis that affects all sectors; studying the impact of this pandemic on the delivery of cardiology services in Africa is crucial as COVID-19-related cardiovascular complications may worsen the CVD burden in this already highly affected and resource-lim... more
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Universal water, sanitation, hygiene, waste and electricity services in all health care facilities to achieve quality care

World Health Organisation (WHO) (2024) C_WHO
The Framework serves to guide efforts to deliver safe and sustainable water, sanitation and hygiene (WASH), health care waste management and reliable electricity in all health care facilities. The ultimate aim is to provide quality care for all. The Framework reflects a global consultative process a... more
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Palliative care: Models of service delivery and symptom management

World Health Organization WHO (2024) C_WHO
This course aims to provide information on the basic understanding of palliative care and the elements of service program for delivering palliative care. The course contents will also include the considerations in managing signs, symptoms and assessing the patient as well as communicating with the p... more