Technical document, update 2021

A toolbox for community engagement to support COVID-19 response. The following 10 steps are well established risk communication and community engagement (RCCE) principles that have proven their power. Together, they put communities at the heart of the roll-out of new vaccines, treatments and tests, ... and promote trust – the critical ingredient for all community action. more

This Guide provides practical guidance for governments regarding how to effectively communicate with communities during the recovery phase following an emergency. It explains how to identify communication needs, and presents “best fit” communication methods and strategies to deploy to support Di ... saster Recovery Frameworks (DRF) and recovery strategies. The Guide is divided into six sections, as follows: SECTION 1 Good Practice Principles for Effective Communication SECTION 2 Barriers to Effective Communication SECTION 3 How to Identify Communication Needs during Recovery SECTION 4 Communication Methods for Recovery Planning and Operations SECTION 5 Developing a Communication Plan SECTION 6 Key Take-away Messages more

A WHO Guideline for Emergency Risk Communication (ERC) policy and practice. Recent public health emergencies, such as the Ebola virus disease outbreak in West Africa (2014–2015), the emergence of the Zika virus syndrome in 2015–2016 and multi-country yellow fever outbreaks in Africa in 2016, h ... ave highlighted major challenges and gaps in how risk is communicated during epidemics and other health emergencies. The challenges include the rapid transformation in communications technology, including the near-universal penetration of mobile telephones, the widespread use and increasingly powerful influence of digital media which has had an impact on ‘traditional’ media (newspapers, radio and television), and major changes in how people access and trust health information. Important gaps include considerations of context – the social, economic, political and cultural factors influencing people’s perception of risk and their risk-reduction behaviours. more

Each unit builds on the one prior, and they all combine to provide key information for developing an SBCC strategy. It is not essential, however, to work through the I-Kit from start to finish. Users can choose to focus on specific aspects for which they need support in their emergency communication ... response. The nine units and corresponding worksheets are outlined in the I-Kit Site Navigator. more

The school and a community teaching modules are aimed at preventing vector-borne diseases through community participation. Meanwhile, the interactive toolkit is meant to be help raise awareness on health, sanitation and vector control. These materials will help volunteers and practitioners foster di ... alogue with communities and ensure that prevention is seen as the primary way of combatting vector-borne diseases more

This handbook describes a seven-step process to assist public health officials and others to communicate effectively through the media during emergencies. At the core of this process is the belief that positive action must be taken to interactively facilitate effective media coverage of events and ... situations rather than simply responding to the resulting coverage. By implementing such a “proactive” and interactive approach, public health organizations and officials will be in a stronger position to ensure that their messages are accurately reported, highly visible and clearly heard more