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Good Pharmacy Practice - Joint FIP/WHO Guidelines on Good Pharmacy Practice: Standards for Quality of Pharmacy Services

World Health Organization (WHO), International Pharmaceutical Federation (FIP) (2011) C_WHO
WHO Technical Report Series, No. 961, 2011, Annex 8 - These guidelines are intended to provide a description of ways in which pharmacists can improve access to health care, health promotion and the use of medicines on behalf of the patients they serve. The role of FIP is to provide leadership for na... more
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Botswana: National Health Quality Standards (Standards & Guidelines for Emergency Services)

Ministry of Health, Gabarone, Botswana (2013) C2
Standards & Guidelines for Emergency Medical Services Improving Quality & Safety of Health Services
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Botswana: National Health Quality Standards (Standards & Guidelines for Mortuaries/Forensic)

Ministry of Health, Gabarone, Botswana (2013) C2
National Health Quality Standards. Standards & Guidelines For Mortuaries/Forensic Services.
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Botswana: National Health Quality Standards (Standards & Guidelines for Hospitals, Volume 2)

Ministry of Health, Gabarone, Botswana (2013) C2
Diagnostic, Care and Treatment Support Services. Volume 2: Improving Quality & Safety of Health Services. National Health Quality Standards. Standards and Guidelines for Hospital Standards. Volume 2
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Botswana: National Health Quality Standards (Standards & Guidelines for Clinics)

Ministry of Health, Gabarone, Botswana (2013) C2
Standards & Guidelines for Clinics Improving Quality & Safety of Health Services
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Botswana: National Health Quality Standards (Standards & Guidelines for Environmental Health Services)

Ministry of Health, Gabarone, Botswana (2013) C2
Standards & Guidelines for Environmental Health Services Improving Quality & Safety of Health Services
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Botswana: National Health Quality Standards (Standards & Guidelines for Hospitals, Volume 1)

Ministry of Health, Gabarone, Botswana (2013) C2
Health Care Organisational Management. Volume 1: Improving Quality & Safety of Health Services. National Health Quality Standards. Standards and Guidelines for Hospital Standards. Volume 1
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Botswana: National Health Quality Standards (Standards & Guidelines for Hospitals, Volume 3)

Ministry of Health, Gabarone, Botswana (2013) C2
Ancillary and Occupational Services. Volume 3: Improving Quality & Safety of Health Services. National Health Quality Standards. Standards and Guidelines for Hospital Standards. Volume 3
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Botswana: Policy guideliens and service standards - sexual and reproductive health

Ministry of Health, Gabarone, Botswana; UNFPA (2015) C2
The Policy Guidelines and Service Standards for National Sexual and Reproductive Health Programme document outlines the steps on how to offer and deliver services. Improving quality of care is critical to improving clients' health status as well as increasing access to, and utilization of Sexual and... more
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Kenya Quality Model for Health

Ministry of Health, Kenya (2015) C2
Quality Standards for community health services Level 1
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Quality of care in contraceptive information and services, based on human rights standards: A checklist for health care providers

Rajat Khosla, Moazzam Ali and Jane Cottingham World Health Organisation (WHO) (2017) C_WHO
This checklist covers five areas of competence needed by health care providers to provide quality of care in contraceptive information and services including: respecting users’ privacy and guaranteeing contfidentiality, choice, accessible and acceptable services, involvement of users in improving ... more
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Standards for improving the quality of care for children and young adolescents in health facilities

World Health Organization WHO (2018) C_WHO
These standards for the quality of paediatric care in health facilities form part of normative guidance for improving the quality of maternal, newborn, child and adolescent health care. In view of the importance of the continuum of both the life-course and service delivery (1), these standards bu... more
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Service Standards and Service Delivery Standards for the Health Sector

Republic of Uganda, Ministry of Health (2016) C1
The Ministry of Health has developed the first version of the Service Standards and Service Delivery Standards for the health sector in Uganda. The main objective is to provide a common understanding of what is expected by the public, service users and service providers in ensuring provision of cons... more
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Achieving quality health services for all, through better water, sanitation and hygiene

World Health Organization WHO (2020) C_WHO
Lessons from three African Countries. Achieving Health for All, and in particular universal health coverage (UHC), will not happen without fully functioning basic water, sanitation and hygiene (WASH) services in all health care facilities. Such services are needed to provide quality care, ensure ad... more
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"Toward Quality Car for Patients" - National Core Standards for Health Establishments in South Africa

National Department of Health Health Department Republic of South Africa (2011) CC
The Department of Health is committed to providing the best quality care to patients and users of health services, in order to meet their expectations and needs, and to improve service delivery. The main purpose of the National Core Standards is to: • Develop a common definition of quality of ... more
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Standard operating procedure (SOP) for quality improvement

Aminul Hasan Quality Improvement Secretariat (2019) CC
This SOP describes specific step by step procedures in clinical management like OPD, IPD Housekeeping, Emergency services, OT services, Radiology Services & Pathology services. It should be used as a hands-on reference for service providers providing services, thereby helping to standardize the prac... more
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Standard Operation Procedure - for facility and equipment maintenance management in primary health care clinics in Iraq

UNAIDS et al. (2013) CC
USAID funded/ Primary Health Care Project in Iraq (PHCPI) in cooperation with Iraqi Ministry of Health (MOH) aims to promote Primary Health Care (PHC) services provided by Primary Health Care Clinics (PHCCs) in Iraq in order to achieve the development goal in enhancing the PHC provision system throu... more
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Standards for improving the quality of care for small and sick newborns in health facilities

World Health Organisation (WHO) (2019) C_WHO
The standards for the care of small and sick newborns in health facilities define, standardize and mainstream inpatient care of small and sick newborns, building on essential newborn care and ensuring consistency with the WHO quality of care framework. The standards will guide countries in caring fo... more
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Standard treatment protocol for basic health services

Ministry of Health Nepal (2022) CC
Government of Nepal has an obligation to ensure availability of affordable and high quality basic health care services to its population
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Standard Operating Procedure for the Afghanistan Youth Health Line

United Nations Population Fund UNFPA (2024) CC
UNFPA supports the Youth Health Line (YHL), launched in 2012, as a nationwide, youth friendly health service to provide information and counseling for adolescents and youth on issues related to their health and reproductive health. The YHL is providing a vital service to young people around the coun... more