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The Humanitarian Emergency Settings Perceived Needs Scale (HESPER)

World Health Organization WHO (2011) C_WHO
Manual with Scale
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Lesotho: Humanitarian Overview (as of June 2017)

United Nations Office for the Coordination of Humanitarian Affairs (OCHA) (2017) C2
HCT response to El Nino drought response
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Humanitarian Needs Assessment: The Good Enough Guide
recommended

Currion, P. The Assessment Capacities Project and Emergency Capacity Building Project (2014) C2
Needs assessment is essential for programme planning, monitoring and evaluation, and accountability, however needs assessment is still a critical weakness of humanitarian response. Organisations need to improve how they do assessments. The Assessment Capacities Project (ACAPS) and the Emergency Capa... more
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WHAT MATTERS? Humanitarian Feedback Bulletin on Rohingya Response Issue 19 × Wednesday, February 06, 2019

International Organization for Migration, Internews Network, BBC Media Action, Translators without Borders International Organization for Migration, Internews Network, BBC Media Action, Translators without Borders (2019) C1
Source: 1,981 listener groups, engaging 9,281 individuals, conducted by IOM, Bangladesh Betar and ACF from August to November 2018. This feedback was collected from camps 1, 2, 10, 11, 15, 16, 19, 22, 23, 24 and 25. Listener groups included an even spread of men, women, adults and children and ar... more
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We are here. IFRC’s experiences with communication and feedback channels for affected populations in Haiti

Isabella Jean , Francesca Bonino ALNAP-CDA (2014) CC
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Closing the loop: Effective feedback in humanitarian contexts

Bonino, F. with Jean, I. and P. Knox Clarke ALNAP (2014)
This guidance is intended for people designing /or implementing feedback mechanisms in a humanitarian programme. It also available in Arabic, Spanish and French
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Humanitarian Health Ethics Analysis Tool: HEAT Handbook

Fraser V, Hunt MR, Schwartz L, and de Laat S (2014)
You can download the handbook, worksheets and quick reference cards from the website! The HHEAT is an ethical analysis tool designed to help humanitarian healthcare workers make ethical decisions. It consists of 3 components: (1) a summary card highlighting key questions, (2) a handbook providing a... more
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Central African Republic: Overview of incidents affecting humanitarian workers (Jan - Nov 2019)

UN Office for the Coordination of Humanitarian Affairs (2019) C1
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Humanitarian inclusion standards for older people and people with disabilities
recommended

Age and Disability Consortium CBM International, HelpAge International,and Handicap International (2018) C2
The Standard consists of nine key inclusion standards, and seven sets of sector-specific inclusion standards for protection – water, sanitation and hygiene, food security and livelihoods, nutrition, shelter, settlement and household items, health and education. Each standard comes with key actions... more
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Covid-19: Rumours in the camps

WHAT MATTERS? Humanitarian Feedback Bulletin on Rohingya Response (2020) C2
This What Matters? edition focuses on Covid-19 rumours circulating in the Rohingya camps of Cox’s Bazar. It explores some of the more common rumours, discusses sources and formats of information, presents community perspectives about rumours and communication, and suggests approaches to communicat... more
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Community engagement from a distance

Shongjog, the national platform for Communication with Communities in Bangladesh. BBC Media Action (2020) C2
This short guide is designed to assist development and humanitarian agencies to think through how risk communication and community engagement activity related to Covid-19 can be carried out without face-to-face interaction with communities. By using remote methods, agencies will be able to safeguard... more
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Key Resources Humanitarian Aid
recommended

Mauder, S. MEDBOX (2020) CC
MEDBOX Issue Brief no. 6 This issue brief gives you an overview of the most important documents on humanitarian aid and the WASH sector in MEDBOX
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COVID-19 Risk Communications and Community Engagement (RCCE) and the Humanitarian System: Briefing Pack

Inter-Agency Standing Committee IASC (2020) C1
This briefing pack serves this purpose by sharing RCCE/humanitarian coordination experience from country level, feedback from global consultations and addressing frequently asked questions. In parallel, the RCCE Core Group has been working to revise the RCCE Collective Service Strategy. Where possib... more
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Minimum Quality Standards and Indicators for Community Engagement
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UN Children's Fund UNICEF (2020) C_Sphere
The Minimum Standards and Indicators for Community Engagement were developed through an inter‑agency consultation process that engaged a large number of experts from around the world. UNICEF wishes to acknowledge the contribution of all those that participated, and who share a passion for placing ... more
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Leadership in humanitarian action: Handbook for the UN Resident and Humanitarian Coordinator

Inter-Agency Standing Committee IASC (2021) C1
The Handbook is a guide to the normative framework for humanitarian action and the operational approaches, coordination structures, and available tools and services that facilitate the mobilization of humanitarian assistance.
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COVID-19 Rumor Bulletins

Internews (2021) CC
Rumors emerge when people feel left out of the discussion, when their questions cannot be answered by authorities or their doubts are dismissed by official sources. But also, rumors present an opportunity – to understand the questions, concerns and anxieties communities may have about this pandemi... more
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Caring for child survivors of sexual abuse Resource Package
recommended

UN Children's Fund UNICEF (2024) CC
Produced by UNICEF and IRC, with the support of the German Corporation for International Cooperation GmbH (GIZ) and the generous funding from the German Federal Ministry of Economic Cooperation and Development (BMZ), the Caring for Child Survivors of Sexual Abuse (CCS) Resource Package (Second Editi... more
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ATENCIÓN A NIÑOS Y NIÑAS SOBREVIVIENTES DE ABUSOS SEXUALES DIRECTRICES

UN Children's Fund UNICEF (2024) CC
Produced by UNICEF and IRC, with the support of the German Corporation for International Cooperation GmbH (GIZ) and the generous funding from the German Federal Ministry of Economic Cooperation and Development (BMZ), the Caring for Child Survivors of Sexual Abuse (CCS) Resource Package (Second Editi... more
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DIRECTIVES POUR LA PRISE EN CHARGE DES ENFANTS AYANT SUBI DES VIOLENCES SEXUELLES

UN Children's Fund UNICEF (2024) CC
Produced by UNICEF and IRC, with the support of the German Corporation for International Cooperation GmbH (GIZ) and the generous funding from the German Federal Ministry of Economic Cooperation and Development (BMZ), the Caring for Child Survivors of Sexual Abuse (CCS) Resource Package (Second Editi... more
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اإلرشادات التوجيهية لرعاية األطفال الناجين من اإلساءة الجنسية

UN Children's Fund UNICEF (2024) CC
Produced by UNICEF and IRC, with the support of the German Corporation for International Cooperation GmbH (GIZ) and the generous funding from the German Federal Ministry of Economic Cooperation and Development (BMZ), the Caring for Child Survivors of Sexual Abuse (CCS) Resource Package (Second Editi... more