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How to support survivors of gender-based violence when a GBV actor is not available in your area

Inter-Agency Standing Committee (2023) CC

KEY MESSAGES Always talk to a GBV specialist first to understand what GBV services are available in your area. Some services may take the form of hotlines, a mobile app or other remote support. Be aware of any other available services in your area. Identify services provided by humanitarian pa...rtners such as health, psychosocial support, shelter and non-food items. Consider services provided by communities such as mosques/ churches, women’s groups and Disability Service Organizations. Remember your role. Provide a listening ear, free of judgment. Provide accurate, up-to-date information on available services. Let the survivor make their own choices. Know what you can and cannot manage. Even without a GBV actor in your area, there may be other partners, such as a child protection or mental health specialist, who can support survivors that require additional attention and support. Ask the survivor for permission before connecting them to anyone else. Do not force the survivor if s/he says no. Do not proactively identify or seek out GBV survivors. Be available in case someone asks for support. Remember your mandate. All humanitarian practitioners are mandated to provide non-judgmental and non-discriminatory support to people in need regardless of: gender, sexual orientation, gender identity, marital status, disability status, age, ethnicity/tribe/race/religion, who perpetrated/committed violence, and the situation in which violence was committed. Use a survivor-centered approach by practicing: Respect: all actions you take are guided by respect for the survivor’s choices, wishes, rights and dignity. Safety: the safety of the survivor is the number one priority. Confidentiality: people have the right to choose to whom they will or will not tell their story. Maintaining confidentiality means not sharing any information to anyone. Non-discrimination: providing equal and fair treatment to anyone in need of support. If health services exist, always provide information on what is available. Share what you know, and most importantly explain what you do not. Let the survivor decide if s/he wants to access them. Receiving quality medical care within 72 hours can prevent transmission of sexually transmitted infections (STIs), and within 120 hours can prevent unwanted pregnancy. Provide the opportunity for people with disabilities to communicate to you without the presence of their caregiver, if wished and does not endanger or create tension in that relationship. If a man or boy is raped it does not mean he is gay or bisexual. Gender-based violence is based on power, not someone’s sexuality. Sexual and gender minorities are often at increased risk of harm and violence due to their sexual orientation and/or gender identity. Actively listen and seek to support all survivors. Anyone can commit an act of gender-based violence including a spouse, intimate partner, family member, caregiver, in-law, stranger, parent or someone who is exchanging money or goods for a sexual act. Anyone can be a survivor of gender-based violence – this includes, but isn’t limited to, people who are married, elderly individuals or people who engage in sex work. Protect the identity and safety of a survivor. Do not write down, take pictures or verbally share any personal/identifying information about a survivor or their experience, including with your supervisor. Put phones and computers away to avoid concern that a survivor’s voice is being recorded. Personal/identifying information includes the survivor’s name, perpetrator(s) name, date of birth, registration number, home address, work address, location where their children go to school, the exact time and place the incident took place etc. Share general, non-identifying information To your team or sector partners in an effort to make your program safer. To your support network when seeking self-care and encouragement. more

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Speaking Out - Toolkit for MSM-Led HIV/AIDS Advocacy

J. Ripley; K. Lauer; C. Leopold The Global Forum on MSM and HIV (MSMGF) (2013) C2

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Community Based Volunteers Skills Audit Survey Report

Millennium Development Goal Acceleration Initiative Government of Zambia (2014) CC

This report presents the findings from the Community Based Volunteers Skill Audit Survey that was carried out in 11 districts in Zambia as part of the Millennium Development Goal Acceleration Initiative.

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National Baseline Study on Violence against Children: Philippines. Recommendations

UNICEF (2016)

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COVID-19 & Community Health Workers
recommended

African Union; Africa CDC Centres for Disease Control and Prevention (2021) CC

2-Day Orientation training Orientation Training, 1 Febr. 2021 Community Health Workers (CHWs) are an essential part of the Partnership to Accelerate COVID-19 Testing (PACT) Initiative • Africa CDC set up PACT to drive forward the Africa Union Joint Continental Strategy for COVID-19 Available in ... more

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Child Protection Case Management Operations Manual

Catholic Relief Services CRS; 4Children (2018) C1

Case management is an approach at the core of social work. Case management is the process required for improving the quality of life for vulnerable children in need of care and protection. This manual is intended to support social workers in their case management role and reduce overall workload by ... more

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Voices from Africa on Pastoral Care

Federschmidt, K.; et al. (2013) CC

Contributions in International Seminars 1988 -2008 Intercultural Pastoral Care and Counselling, no. 20

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Mental Health. A Guide for Faith Leaders
recommended

American Psychiatric Association Foundation and the Mental Health and Faith Community Partnership Steering Committee (2018) C2

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Social and Behavior Change Communication for Emergency Preparedness Implementation Kit. Worksheets

USAID; Health Communication Capacity Collaborative The John Hopkins University (2017) C1

This I-Kit provides essential information and tools for responding to an outbreak using an SBCC approach. It presents a series of nine units, each accompanied by exercise worksheets to help link the SBCC theory to practice. The worksheets in each section are typically followed by a completed exam... more

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Zika Basics: Flipbook for Community Health Workers

Centers for Disease Prevention and Control CDC (2016) C_CDC

This flipbook is for community health workers to use to educate their communities about Zika, how it is spread, the effects of the virus, what to do if infected, and how to prevent Zika.

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Community Health Workers as Social Marketers of Injectable Contraceptives: A Case Study from Ethiopia

Karen Weidert, Amanuel Gessessew, Suzanne Bellet al. (2017) CC

Glob Health Sci Pract; March 24, 2017, Vol. 5, No. 1, pp. 44-56

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Better Parenting Facilitator Manual

Catholic Relief Services CRS; 4Children (2018) C1

Better Parenting Nigeria is a parenting education program whose goal is to see that families have the knowledge and skills needed to raise healthy, safe and resilient children. The program aims to ensure that: The caregiver-child relationship is strengthened; Caregiver capacity to understa... more

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Rwanda Health Statistics Booklet 2011

Ministry of Health, Rwanda (2012) C2

This booklet provides policymakers, planners, and other interested parties with insight into the current state of the Rwandan health sector. These statistics provide a basis for policies, strategies, and planned interventions to ensure they are responsive to the needs of the health sector and, cruci... more

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Family Case Management: Family-centered care training for care-providers of children and families living with and affected by HIV

FHI360 (2009) CC

This six-day training is intended for case managers/community health volunteers/field supervisors who help households affected by HIV in India.

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Tree of Life
recommended

Catholic Relief Services CRS, REPSSI (2018) C1

A workshop methodology for children, young people and adults The “Tree of Life” is a psychosocial support tool based on narrative practices that is designed to help participants accept the hardships of their past and identify the strengths that can help them achieve a better future. It uses th... more

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COVID-19 infection prevention and control living guideline: mask use in community settings, 22 December 2021

World Health Organization WHO (2021) C_WHO

22 December 2021

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Village Health Team. Participants Manual for Village Health Team Members

Ministry of Health Uganda (2015) C1

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The COPSI Manual: Manual for Working with People with Schizophrenia and their Families
recommended

Sangath (2012) CC

The COPSI project is divided into three phases: the first in which the intervention is developed, the second in which researchers evaluate the intervention in a randomised controlled trial, and the final one in which the results of the trial are analysed and disseminated. A COPSI resource kit has ... more

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The use of low-cost Android tablets to train community health workers in Mukono, Uganda, in the recognition, treatment and prevention of pneumonia in children under five: a pilot randomised controlled

J.O’Donovan, K. Kabali, C. Taylor, et al. (2018) CC

Human Resources for Health201816:49; https://doi.org/10.1186/s12960-018-0315-7

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Safety in administering medicines for neglected tropical diseases
recommended

World Health Organization WHO (2021) C_WHO

This manual summarizes key issues related to the safety of NTD medicines and their administration, with a focus on essential medicines used in mass drug administration (MDA), also called preventive chemotherapy. It can be used as a standalone reference manual, but is intended to be used in conjuncti... more

COVID-19 & Community Health Workers recommended

Mental Health. A Guide for Faith Leaders recommended

Tree of Life recommended

The COPSI Manual: Manual for Working with People with Schizophrenia and their Families recommended

Safety in administering medicines for neglected tropical diseases recommended

COVID-19 & Community Health Workers
recommended

Mental Health. A Guide for Faith Leaders
recommended

Tree of Life
recommended

The COPSI Manual: Manual for Working with People with Schizophrenia and their Families
recommended

Safety in administering medicines for neglected tropical diseases
recommended