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COVID-19: Guidelines for communicating about coronavirus disease 2019 - A guide for leaders

Pan American Health Organisation PAHO (2020) C_WHO
Risk communication encompasses all the basics of health communication but differs in the need for speed and reliance on trust. At times of crisis, leaders are called on to provide a quick, sensitive and trustworthy response.
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Risk communication and community engagement (RCCE) for Zika virus response Module 1

World Health Organization WHO (2016) C_WHO
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Outbreak Communication

World Health Organization (2005)
Best practices for communicating with the public during an outbreak
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Risk Communication and Community Engagement Considerations: Ebola Response in Democratic Republic of the Congo

World Health Organization WHO (2018) C_WHO
Overview: Risk communication and community engagement are essential for any disease outbreak response. This is particularly critical during outbreaks of Ebola which may create fear in the public and frontline responders alike due to severe presentation of symptoms, misunderstanding of the causes of ... more
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National Communication Strategy for Malaria Control in Uganda

Ministry of Health, Republic of Uganda (2015) C1
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Risk Communication and Community Engagement Guidance for Physical and Social Distancing

World Health Organisation (2020) C_WHO
Physical and social distancing measures are associated with limiting contact between people during disease outbreaks. These measures when applied are often enhanced by lockdowns or shutdowns as part of broader risk communication and community engagement strategies to halt the transmission of disease... more
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The COVID-19 Communication and Community Engagement HUB

The Communication Initiative Network (2020) CC
The Network for Shared Knowledge and Active Dialogue in Support of Effective COVID-19 Action
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Guide for the preparation of a risk communication strategy for COVID-19 vaccines: A Resource for the countries of the Americas

Pan American Health Organisation PAHO (2021) C_WHO
This document facilitate the preparation of a risk communication and community engagement strategy for vaccination against COVID-19. Its goal is to help to strengthen the communication and planning capacities of the ministries or secretariats of health and other agencies in charge of communicating ... more
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Effective communication strategies and practices for dengue and other arboviral diseases: Systematic review

World Health Organization WHO (2024) C_WHO
Health communication has proven to play a crucial role in addressing diseases such as dengue, Zika and chikungunya, for which there are no definitive or easily accessible vaccines. In this context, this discipline becomes a fundamental tool to promote the change behavior and promote preventive pract... more
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Risk communication essentials (English/Portuguese). Free Online Course
recommended

World Health Organization WHO (2019) C_WHO
Risk communication is a core public health intervention in any disease outbreak and health emergency. It refers to the real-time exchange of information, advice and opinions between experts, officials and people who face a threat to their wellbeing, to enable informed decision-making and to adopt pr... more
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Risk Communication and Community Engagement for Zika Virus Prevention and Control

UNICEF; World Health Organization; International Federation of Red Cross and Red Crescent Societies (2016) C_WHO
A Guidance and Resource Package for Country Offices for Coordination, Planning, Key Messages and Actions
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Rapid communication: TB antigen-based skin tests for the diagnosis of TB infection

World Health Organization WHO (2022) C_WHO
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A Communication Skills Manual. (ZEDAP Training Modules)

Laver, Sue Ministry of Health, Zimbabwe; ZEDAP (1987) C1
The Ministry of Health, through the Zimbabwe Essential Drugs Action Programme, has produced this module for use by primary health care workers in Zimbabwe. The module aims to provide the minimum necessary knowledge for a nurse at a primary care unit. This material may also be used for the training o... more
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Understanding Risk Communication Best Practices: A Guide for Emergency Managers and Communicators

Janoske M, Liu B, Sheppard B U.S. Department of Homeland Security (2012) C1
Effective risk communication requires the alignment of complex factors including trust between the communicator and the audience(s), audience involvement, and emotional responses to risk. Risk communication is especially challenging now as new media changes the landscape for both communicators and... more
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Rapid Communication: Key changes to the treatment of drug-resistant tuberculosis
recommended

World Health Organization WHO (2022) C_WHO
These updates include shorter novel 6-month all-oral regimens for the treatment of multidrug- and rifampicin-resistant TB (MDR/RR-TB), with or without additional resistance to fluoroquinolones (pre-XDR-TB) as well as an alternative 9-month all-oral regimen for the treatment of MDR/RR-TB. This Ra... more
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Risk communication and community engagement readiness and response toolkit: zika virus

World Health Organisation (WHO) (2024) C_WHO
Toolkit regarding Zika Virus
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Risk communication and community engagement for COVID-19 contact tracing: interim guidance

World Health Organization WHO (2021) C_WHO
Contact tracing is a key element of WHO’s recommended approach to control the spread of COVID-19 by breaking the chains of human-to-human transmission. This document provides guidance to health authorities at all levels to improve the success rate of contact tracing by informing efforts with RCCE... more
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Risk communication and community engagement readiness and response to coronavirus disease (‎COVID-19)‎: interim guidance, 19 March 2020
recommended

World Health Organization WHO (2020) C_WHO
Interim guidance v2, 19 March 2020 This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV). The objective of this document is to provide actionable guid... more
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National Communication Strategy for Ebola response in Sierra Leone

Ministry of Health and Sanitation Sierra Leone (2014)
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WHO competency framework, risk communication and community engagement

World Health Organization WHO (2024) C_WHO
The risk communication and community engagement (RCCE) competency framework is a resource that details the essential behaviours and activities necessary for effective communication and engagement with communities before, during and after public health emergencies. The purpose of this framework is to... more