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Each unit builds on the one prior, and they all combine to provide key information for developing an SBCC strategy. It is not essential, however, to work through the I-Kit from start to finish. Users can choose to focus on specific aspects for which they need support in their emergency communication ... more
This Commission report aims to contribute to a new era of multilateral cooperation based on strong UN institutions to reduce the dangers of COVID-19, forestall the next pandemic, and enable the world to achieve the agreed goals of sustainable development, human rights, and peace that governments are ... more
This document addresses preparedness as an important investment against natural and man-made disasters. Through good practices, it urges the humanitarian community, governments and regional bodies to use preparedness thinking to be aware of risks, to reduce them and to plan ahead to combat them in o ... more
A Public Health EOC (PHEOC) serves as a hub for coordinating the preparation for, response to, and recovery from public health emergencies. The preparation includes planning, such as risk and resource mapping, development of plans and procedures, and training and exercising. The response includes al ... more
A public health emergency operation center (PHEOC) serves as a hub for better coordinating the preparation, response, and recovery for public health emergencies. A functional PHEOC is critical for the implementation of the International Health Regulations (IHR 2005). The Framework for a Public Healt ... more
Best practices for communicating with the public during an outbreak
Structural, Non-structural and Functional Indicators
This SOP guides AFRO management, incident responders, and the Support for Health Operations Centre (SHOC) on managing public health events, detailing processes from event detection and risk assessment to resource mobilization and communication between country offices, the Regional Office, and WHO He ... more
Cette procédure opérationnelle standard guide la direction de l'AFRO, les intervenants en cas d'incident et le Centre d'appui aux opérations sanitaires (SHOC) dans la gestion des événements de santé publique, en détaillant les processus allant de la détection des événements et l'évaluatio ... more
with special reference to prevention and control of avian influenza
Each year, dozens of communities around the world face natural disasters, disease outbreaks, and other emergencies. Scientists think that a worldwide influenza outbreak will happen sometime in the next decade. The purpose of this guide is to help local leaders and community organizers bring together ... more
Strengthening health-system emergency preparedness.
This paper has been commissioned by RedR to identify gaps in skills, technology, and knowledge in urban humanitarian response in order to inform RedR’s project Ready to Respond which is looking to address these gaps in two specific areas: Water supply, sanitation, and hygiene; Shelter res ... more

Toolkit for assessing health-system capacity for crisis management. Assessment Forms

WHO Regional Office for Europe European Commission, Directorate-General for Health and Consumers (DG SANCO) (2012)
Strengthening health-system emergency preparedness.
Recovery partnership preparation package: Building capacity to reactivate safe essential health services and sustain health service resilience. In the aftermath of an emergency, the recovery partnership preparation package supports the establishment and implementation of institutional health partne ... more
This I-Kit provides essential information and tools for responding to an outbreak using an SBCC approach. It presents a series of nine units, each accompanied by exercise worksheets to help link the SBCC theory to practice. The worksheets in each section are typically followed by a completed exam ... more