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Toolkit for assessing health-system capacity for crisis management. Assessment Forms
WHO Regional Office for Europe
European Commission, Directorate-General for Health and Consumers (DG SANCO)
(2012)
Strengthening health-system emergency preparedness.
The document “Hospital Preparedness for Epidemics” published by the World Health Organization (WHO) provides guidance on how hospitals and healthcare facilities can prepare for and respond effectively to infectious disease outbreaks. It outlines key components of epidemic preparedness, including
...
planning and management structures, infection prevention and control, communication systems, human resource management, logistics, laboratory capacity, and the continuity of essential health services. The guide emphasizes the importance of coordination within hospitals and with public health authorities, as well as training staff and ensuring adequate supplies and infrastructure. Overall, the document serves as a practical framework to help hospitals strengthen their readiness, maintain critical healthcare services, and respond efficiently during epidemics or other health emergencies.
more
This document addresses preparedness as an important investment against natural and man-made disasters. Through good practices, it urges the humanitarian community, governments and regional bodies to use preparedness thinking to be aware of risks, to reduce them and to plan ahead to combat them in o
...
rder to respond more effectively and reduce the threat of hunger, disease, poverty and conflicts. It uses examples from Bangladesh, Bhutan, Bolivia, Colombia, Cook Islands, Ghana, Haiti, Indonesia, Kazakhstan, Korea, Democratic People’s Republic of Korea, Kyrgyzstan, Madagascar, Malawi, Mozambique, Namibia, Niger, Panama, Philippines, Samoa, Solomon Islands, South Africa, Sudan, Tanzania, Tonga, Turkmenistan, Uzbekistan, Vanuatu, Zambia and Zimbabwe
more
A toolkit for behavioural and social communication in outbreak response
Managing epidemics
recommended
Key facts about major deadly diseases.This manual provides concise and up-to-date knowledge on 15 infectious diseases that have the potential to become international threats, and tips on how to respond to each of them.
You can download an interactive version directly at the website
http://www.who.
...
int/emergencies/diseases/managing-epidemics/en/
more
A public health emergency operation center (PHEOC) serves as a hub for better coordinating the preparation, response, and recovery for public health emergencies. A functional PHEOC is critical for the implementation of the International Health Regulations (IHR 2005). The Framework for a Public Healt
...
h Emergency Operations Centre provides high-level guidance for establishing or strengthening a PHEOC. To establish and/or strengthen a PHEOC, it is vital for Member States to align with standardized policies, guidelines, and tools.
more
This document is the national level companion to a broader document on health care facility level developed by the WHO Health Emergencies Programme for national level stakeholders
Acting Ahead of Epidemics
recommended
Designed for OCHA and partners at country, regional and headquarters-level, this guidance was developed in 2025 with the objective of giving an idea of suitable triggers and assistance packages for anticipatory action. It will be regularly updated with learning and good practices from implementation
...
, in an effort to support continuous improvement of coordinated anticipatory action.
more
Available in Arabic, Chinese, English, French, Russian and Spanish. You can download a summary of the main report and background documents!
The report demonstrates that the current system—at both national and international levels— was not adequate to protect people from COVID-19. The time it t
...
ook from the reporting of a cluster of cases of pneumonia of unknown origin in mid-late December 2019 to a Public Health Emergency of International Concern being declared was too long. February 2020 was also a lost month when many more countries could have taken steps to contain the spread of SARS-CoV-2 and forestall the global health, social, and economic catastrophe that continues its grip. The Panel finds that the system as it stands now is clearly unfit to prevent another novel and highly infectious pathogen, which could emerge at any time, from developing into a pandemic.
more
Best practices for communicating with the public during an outbreak
Structural, Non-structural and Functional Indicators
Este SOP orienta a gestão da AFRO, os responsáveis pela resposta a incidentes e o Centro de Apoio às Operações de Saúde (SHOC) na gestão de eventos de saúde pública, detalhando os processos desde a deteção de eventos e avaliação de riscos até à mobilização de recursos e comunicaçã
...
o entre os escritórios nacionais, o Escritório Regional e a sede da OMS.
more
Bringing the Community Together to Plan for Disease Outbreaks and Other Emergencies. A Step-by-Step Guide for Community Leaders
AI.COMM
(2010)
Each year, dozens of communities around the world face natural disasters, disease outbreaks, and other emergencies. Scientists think that a worldwide influenza outbreak will happen sometime in the next decade. The purpose of this guide is to help local leaders and community organizers bring together
...
the community to help plan for disease outbreaks and other emergencies. This guide uses the lessons from communities that have already dealt with disease outbreaks and also uses other often-used tools to create discussion among community members and effectively garner their insight
more
Recommendations for Good Practice in Pandemic Preparedness
Jean-Gilles, L.; M. Hegermann-Lindencrone, C. S. Brown, et al.
World Health Organization, Regional Office for Europe; University of Nottingham
(2010)
Identified through evaluation of the response to pandemic (H1N1) 2009
