WASH Ex-Post Evaluation Series - Water Communications and Knowledge Management (CKM) Project<br> This evaluation examines the sustainability of selected components of the USAID/Indonesia Environmental Services Program (ESP), which was implemented from 2004–2010. Among other objectives, this activity sought to improve health and livelihoods of Indonesians through enhanced and expanded access to key environmental services.<br> Following up on the program seven years after it ended, this evaluation addresses the sustainability of ESP’s capacity-building efforts with Indonesian municipal water utilities, known as Perusahaan Daerah Air Minum (PDAM), and financial mechanisms to improve utility management and expanded water access in urban areas.