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Managing Sexual Violence against Aid Workers: prevention, preparedness, response and aftercare

European Interagency Security Forum (2019) C1

Managing Sexual Violence against Aid Workers aims to support aid agencies in preventing, being prepared for and responding to incidents of sexual violence against their staff. It is intended as a good practice guide to help strengthen existing processes and support organisations as they set up their... more

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Panorama Global Humanitario 2021 (Abridged Version)

UN Office for the Coordination of Humanitarian Affairs (OCHA) (2020) C1

COVID-19 has triggered the deepest global recession since the 1930s. Extreme poverty has risen for the first time in 22 years, and unemployment has increased dramatically. Women and young people aged 15 – 29 working in the informal sector are being hit the hardest. School closures have affected 91... more

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Apercu Humanitaire Mondial 2021 (Abridged Version)

UN Office for the Coordination of Humanitarian Affairs (OCHA) (2020) C1

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South Sudan Flash Update on Upper Nile | 27 April 2017

UN Office for the Coordination of Humanitarian Affairs (2017) C1

Highlights An estimated 25,000 people have been displaced from Kodok, Tonga and surrounding villages. Displaced people are in urgent need of clean water and other life-saving assistance. Protection of civilians is a paramount concern. 32 aid workers had to relocate from K... more

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The idea behind MEDBOX

MEDBOX Team; and J. Mauder (2020) CC

MEDBOX – The Aid Library is an open-access online library aiming to increase the quality of health care worldwide. Quality assurance and accountability are important values in humanitarian action as well as healthcare settings, which receive growing attention by affected populations, health care w... more

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Standard Administrative and Operating Procedures (SAOP) Part 1 - Democratic Republic of the Congo, 01 January 2021

Logistics Cluster World Food Programme WFP (2021) C1

Aviation plays an important role in humanitarian operations around the world, especially in countries where overland transport is difficult or impossible due to insecurity, damaged or inadequate infrastructure, and challenging climatic conditions. Aviation allows the transport of humanitarian aid wo... more

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How to support survivors of gender-based violence when a GBV actor is not available in your area

Inter-Agency Standing Committee (2023) CC

KEY MESSAGES Always talk to a GBV specialist first to understand what GBV services are available in your area. Some services may take the form of hotlines, a mobile app or other remote support. Be aware of any other available services in your area. Identify services provided by humanitarian pa...rtners such as health, psychosocial support, shelter and non-food items. Consider services provided by communities such as mosques/ churches, women’s groups and Disability Service Organizations. Remember your role. Provide a listening ear, free of judgment. Provide accurate, up-to-date information on available services. Let the survivor make their own choices. Know what you can and cannot manage. Even without a GBV actor in your area, there may be other partners, such as a child protection or mental health specialist, who can support survivors that require additional attention and support. Ask the survivor for permission before connecting them to anyone else. Do not force the survivor if s/he says no. Do not proactively identify or seek out GBV survivors. Be available in case someone asks for support. Remember your mandate. All humanitarian practitioners are mandated to provide non-judgmental and non-discriminatory support to people in need regardless of: gender, sexual orientation, gender identity, marital status, disability status, age, ethnicity/tribe/race/religion, who perpetrated/committed violence, and the situation in which violence was committed. Use a survivor-centered approach by practicing: Respect: all actions you take are guided by respect for the survivor’s choices, wishes, rights and dignity. Safety: the safety of the survivor is the number one priority. Confidentiality: people have the right to choose to whom they will or will not tell their story. Maintaining confidentiality means not sharing any information to anyone. Non-discrimination: providing equal and fair treatment to anyone in need of support. If health services exist, always provide information on what is available. Share what you know, and most importantly explain what you do not. Let the survivor decide if s/he wants to access them. Receiving quality medical care within 72 hours can prevent transmission of sexually transmitted infections (STIs), and within 120 hours can prevent unwanted pregnancy. Provide the opportunity for people with disabilities to communicate to you without the presence of their caregiver, if wished and does not endanger or create tension in that relationship. If a man or boy is raped it does not mean he is gay or bisexual. Gender-based violence is based on power, not someone’s sexuality. Sexual and gender minorities are often at increased risk of harm and violence due to their sexual orientation and/or gender identity. Actively listen and seek to support all survivors. Anyone can commit an act of gender-based violence including a spouse, intimate partner, family member, caregiver, in-law, stranger, parent or someone who is exchanging money or goods for a sexual act. Anyone can be a survivor of gender-based violence – this includes, but isn’t limited to, people who are married, elderly individuals or people who engage in sex work. Protect the identity and safety of a survivor. Do not write down, take pictures or verbally share any personal/identifying information about a survivor or their experience, including with your supervisor. Put phones and computers away to avoid concern that a survivor’s voice is being recorded. Personal/identifying information includes the survivor’s name, perpetrator(s) name, date of birth, registration number, home address, work address, location where their children go to school, the exact time and place the incident took place etc. Share general, non-identifying information To your team or sector partners in an effort to make your program safer. To your support network when seeking self-care and encouragement. more

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Minimum Standards for Child Protection in Humanitarian Action (CPMS)
recommended

Child Protection Working Group (2019) CC

The Child Protection handbook provides a synthesis of good practice and learning and enables better advocacy and communication on child protection risks, needs and responses. Standards addressing child protection needs cover core work areas and critical issues. Those addressing strategy relate to ca... more

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KoBo Toolbox

Harvard Humanitarian Intitative United Nations; International Rescue Committee (IRC), et al. (2014) CC

Free and open source tool of choice for tens of thousands of humanitarians, development practitioners, global health workers, and researchers around the world. KoBoToolbox is a suite of tools for field data collection for use in challenging environments.Quickly collecting reliable information in a h... more

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Managing stress in the field

International Federation of Red Cross and Red Crescent Societies International Federation of Red Cross and Red Crescent Societies (2009) C1

The nature of humanitarian work has also drastically changed over the last decade. Humanitarian workers have paid dearly in the face of violence and terrorism. Burn out and after-effects of traumatic experiences constitute a major risk for humanitarian workers. After ten years of experience with ... more

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Active Participation: Key to Inclusion

CBM and the International Disability Alliance (2016)

Testimonies from Humanitarian Workers with Disabilities. By reading the first-hand accounts, we hear how persons with disabilities, not through any particular talent or skill but from unique knowledge gained through life experience, are ideally placed to provide insights, ideas and leadership, to s... more

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Abduction Management

Pete Buth, European Interagency Security Forum (EISF) (2010) C2

Abduction of aid workers has risen sharply in particular contexts in the past decade. Abduction is a “unique form of critical incident”, characterised by its ongoing, “live” nature, often extended duration, the pressure of decision-making and uncertainty. This EISF Briefing Paper explores ... more

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Refugee Health
recommended

Médecins sans Frontières (1997) C3

An approach to emergency situations. Relief workers face rapidly changing and complex environments, new disease patterns, enormous humanitarian needs and relatively limited resources. The authors of this book use their experience in the area to produce an operational manual of the issues involved in... more

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Menaxhimi i stresit te punëtorët humanitar (Managing stress in humaniatiarina workers. Albanian Version)

Antares Foundation (2012) C1

Udhërrëfyes për praktikë të mirë. Botimi i tretë

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Syria: Health workers describe mayhem as WHO urgently delivers medicine and supplies to ensure continued health services

World Health Organization WHO, Regional Office for Eastern Mediterranen (2020) C_WHO

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Humanitarian Response to Conflict and Disaster

HarvardX (2019) C1

Learn the principles guiding humanitarian response to modern emergencies, and the challenges faced in the field today. Accessed 6 March 2019.

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Gender in Humanitarian Aid: Different Needs, Adapted Assistance

European Commission (2013)

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Indicators and Reference Data: A Practical Tool for Project Managers in Humanitarian Aid

Marie Theres Benner and K. Peter Schmitz Malteser International (2011)

Operational Guideline

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Participation handbook for humanitarian field workers - Involving crisis-affected people in a humanitarian response

ALNAP, Groupe URD - Groupe Urgence Rehabilitation Developpement (2009)

The Participation Handbook for humanitarian field workers contains detailed practical advice on the participation of affected people in humanitarian action. It has three sections: Developing a participatory approach (main issues, key factors, building mutual respect, communication methods and... more

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Key Resources Humanitarian Aid
recommended

Mauder, S. MEDBOX (2020) CC

MEDBOX Issue Brief no. 6 This issue brief gives you an overview of the most important documents on humanitarian aid and the WASH sector in MEDBOX

Minimum Standards for Child Protection in Humanitarian Action (CPMS) recommended

Refugee Health recommended

Key Resources Humanitarian Aid recommended

Minimum Standards for Child Protection in Humanitarian Action (CPMS)
recommended

Refugee Health
recommended

Key Resources Humanitarian Aid
recommended