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Delivering quality health services: A global imperative for universal health coverage

Kieny, Marie-Paule; Evans, Timothy Grant; Scarpetta, Stefano; Kelley, Edward T.; Klazinga, Niek; Forde, Ian; Veillard, Jeremy Henri Maurice; Leatherman, Sheila; Syed, Shamsuzzoha; Kim, Sun Mean; Nejad, Sepideh Bagheri; Donaldson, Liam World Health Organization (WHO), Organisation for Economic Co-operation and Development (OECD), and The World Bank (2018) C_WHO
Poor quality health services are holding back progress on improving health in countries at all income levels.
Today, inaccurate diagnosis, medication errors, inappropriate or unnecessary treatment, inadequate or unsafe clinical facilities or pr ... more
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Situational analysis of quality improvement in maternal and neonatal health care, Sierra Leone

United Nations Population Fund UNFPA (2018) CC
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The Urban Water Supply Guide: service delivery options for low-income communities

Noakes, C.; and R. Franceys Water & Sanitation for the Urban Poor (2014) CC
Providing improved water supply to low-income urban communities is a difficult challenge faced by water utilities throughout Africa and Asia. This guide provides an introduction to available options for serving these communities. The guide draws on sector experience in general, and more particular ... more
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Assessing the quality of primary care in Haiti

Gage A., Leslie H., Bitton A., et al. World Health Organisation (2016) C_WHO
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Increasing equity in health service access and financing: Health strategy, policy achievements and new challenges

Annear, Peter Leslie; Veasnakiry, Lo; Momoe Takeuchi World Health Organization (WHO) (2016) C_WHO
Policy note: Cambodia Health Systems in Transition.
The health system includes a mix of public and private providers. The use of private providers is much greater among the wealthy, while the use of informal-sector health providers is greater among the poor. Due to these circumstances there is ... more
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Philippines: Family Planning Competency-Based Training in IUD - Handbook for Service Providers (Level 2/2)

Department of Health (DOH) Philippines (2010) C1
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Understanding barriers to quality of care: an approach for conducting a situational analysis of water, sanitation and hygiene (‎WASH)‎ and quality in health care facilities

World Health Organization WHO (2021) C_WHO
The availability of water, sanitation and hygiene (WASH) services in health care facilities, especially in maternity and primary-care settings where they are often absent, supports core aspects of quality, equity and dignity for all people. This doc ... more
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Updated recommendations on simplified service delivery and diagnostics for hepatitis C infection
recommended

World Health Organization WHO (2022) CC
Policy Brief. 24 June 2022. This policy brief, one of two on the updated hepatitis C (HCV) guidelines, focuses on the new recommendations on simplified service delivery for a public health approach to HCV testing, care and treatment. These recommend ... more
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Minimum Initial Service Package (MISP) for Reproductive Health in Crisis Situations: a Distance Learning Module
recommended

Krause, S.; S. Chynoweth, D. Quick et al. Women's Refugee Commission, IAWG (2019) C1
The module is currently available in English, French, Nepali, Portuguese, Russian, and Spanish
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Operational Guidelines on Quality Assurance in Public Health Facilities

Ministry of Health & Family Welfare Government of India Ministry of Health & Family Welfare Government of India (2013) C1
For the Assesor's Guide Vol 1 and 2 see: nrhm.gov.in/images/pdf/programmes/maternal-health/guidelines/Operational_Guidelines_for_Quality_Assurance_in_Public_Health_Facilities_and_checklists-3_books.zip
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Nigeria: National Quality Assurance Policy For Medicines and Other Health Products

Federal Ministry of Health, Nigeria (2015) C1
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The Uganda Child Helpline Service: Annual Report 2015

Ministry of Gender, Labour and Social Development, Uganda (2015) C1
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Access to and Quality of Menstrual Regulation and Postabortion Care in Bangladesh: Evdence from a Survey of Health Facilities, 2014

Altaf Hossain, Isaac Maddow-Zimet, Meghan Ingerick et al. Guttmacher Institute (2017) C1
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Liberia: Basic Package for Mental Health Care Service

Ministry of Health and Social Welfare, Liberia (2010) C1
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Improving the quality of care in the public health system in Bangladesh: building on new evidence and current policy levers

Krishna Hort, Valeria de Oliveira Cruz, Murad Sultan World Health Organisation (WHO) (2017) C_WHO
Bangladesh Health Systems in Transition
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Standards for Prosthetics and Orthotics Service Provision. 2015-2017 work plan

Department of Essential Medicines and Health Products (EMP) and NVI World Health Organisation (WHO); USAID; ISPO (2015) C_WHO
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Integrated Health Service Plan: A Strategy for Changing the Health Sector For Healthy Botswana 2010-2020

Ministry of Health, Gabarone, Botswana (2010) C2
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Assessing the Quality of Care in Family Planning, Antenatal, and Sick Child Services at Health Facilities in Kenya, Namibia, and Senegal

Wang, W., Do, M., Hembling, J. & Ametepi, P. (2014) C1
DHS Analytical Studies No. 44 Rockville, Maryland, USA: ICF International.
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India: Guidelines for Quality Assurance of smear microscopy for diagnosing tuberculosis

Government of India, Central Tuberculosis Division, Ministry of Health and Family Welfare (2005) C1
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India: Operational Guidelines for Free Drugs Service Initiative

Ministry of Health and Family Welfare, Government of India (2015) C1