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Version 2.0
Operational Guideline
An Indicator-based Approach - This manual presents an indicator-based approach for rapidly assessing pharmaceutical management systems and programs. The manual contains a set of 46 indicators of performance, grouped under eight topics of pharmaceutical management, with each topic being covered by a ... more

Psychosocial Support Component Delegate Manual

Nana Wiedemann, Birgitte Sloth Yigen, Sara Johansson, et al. International Federation of Red Cross and Red Crescent Societies Reference Centre for Psychosocial Support (2012) C2
This document is for humanitarian health actors working at national and sub-national level in countries facing humanitarian emergencies. It applies to Health Cluster partners, including governmental and non-governmental health service providers. Based on the IASC Guidelines on Mental Health and Psy ... more
Structural, Non-structural and Functional Indicators
Guidelines for WHO Representatives and Country Offices in the Western Pacific Region
This guidance note is intended primarily for health actors working in emergency and disaster risk management (hereafter 'emergency risk management') at the local, national or international level, and in governmental or nongovernmental agencies. People with disabilities, those ... more
The key updates include: content update in various sections based on new evidence; design changes for enhanced usability; a streamlined and simplified clinical assessment that includes an algorithm for follow-up; inclusion of two new modules - Essential Care and Practice that includes general guid ... more
A public health emergency operations centre (EOC) is a central location for coordinating operational information and resources for strategic management of pugencies and events. EOCs provide communication and information tools and services blic health emer- and a management system during a response ... more
this toolkit presents a structured, rating-based methodology designed to provide a rapid, comprehensive assessment of the capacity of the human resource support system for a country’s supply chain. Data are gathered from a document review, focus group discussions, and in-country stakeholder interv ... more
Through HeRAMS, the Global Health Cluster aims at promoting and supporting good practice in mapping health resources and services availability in emergencies so as to strengthen informed based decision making by the Health Cluster.

Guidelines for operationalising first referral units

Maternal Health Division Department of Family Welfare Ministry of Health & Family Welfare Government of India Maternal Health Division Department of Family Welfare Ministry of Health & Family Welfare Government of India (2004) C1
To provide quality maternal and newborn health services at health facilities in India.
Strengthening competency based training of health care providers for Reproductive Maternal Newborn Child & Adolescenct Health (RMNCH + A) services

Skills lab for RMNCH+A Services - training manual

Maternal Health Division Ministry of Health and Family Welfare Government of India Maternal Health Division Ministry of Health and Family Welfare Government of India (2013) C1
Documentation of Best Practices and Bottlenecks to Program Implementation in Senegal SUMMARY REPORT Accessed at March 2014