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COVID-19: How to include marginalized and vulnerable people in risk communication and community engagement

Inter-Agency Standing Committee IASC; World Health Organization (WHO); UNICEF; et al. (2020) C1
Women, the elderly, adolescents, youth, and children, persons with disabilities, indigenous populations, refugees, migrants, and minorities experience the highest degree of socio-economic marginalization. Marginalized people become even more vulnerable in emergencies.1 This is due to factors su... more
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Risk communications
recommended

World Health Organization WHO (2022) C_WHO
For public health emergencies, risk communication includes the range of communication capacities required through the preparedness, response and recovery phases of a serious public health event to encourage informed decision making, positive behaviour change and the maintenance of trust. Risk commu... more
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COVID-19: Guidelines for communicating about coronavirus disease 2019 - A guide for leaders

Pan American Health Organisation PAHO (2020) C_WHO
Risk communication encompasses all the basics of health communication but differs in the need for speed and reliance on trust. At times of crisis, leaders are called on to provide a quick, sensitive and trustworthy response.
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Malawi National Communication and Advocacy Strategy for Pre-Exposure Prophylaxis (PrEP)

United States Agency for International Development; President's Emergency Plan for AIDS Relief; National AIDS Commission MAlawi (2022) CC
Evidence shows that oral pre-exposure prophylaxis (PrEP) reduces the risk of contracting HIV during sexual intercourse by more than 90% when taken daily. It is for this reason the National HIV Prevention Strategy 2015-2020 (2018 Revision) emphasises the role of preexposure prophylaxis (PrEP) in ... more
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Communicating about Vaccination-related Risks

World Health Organisation (WHO) (2023) C_WHO
This document seeks to help health communication professionals working on the topic of immunization more effectively communicate about Events Supposedly Attributed to Vaccination and Immunization (ESAVI) by building trust in National Immunization Programs, understanding risk perceptions related to v... more
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Communication for Behavioural Impact (COMBI) Toolkit

World Health Organization (2012)
This field workbook supports the implementation of the interagency (FAO, UNICEF, WHO) “Communication for Behavioural Impact (COMBI): A toolkit for behavioural and social communication in outbreak response”. It is a handheld guide and notebook for applying the WHO COMBI methodology in 7-steps, du... more
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Guideline on Inclusive Disaster Risk Reduction: Early Warning and Accessible Broadcasting

Dion, Betty; Qureshi, Aqeel Global Alliance on Accessible Technologies and Environments (GAATES), Asia Pacific Broadcasting Union, Asia Disaster Preparedness Center (2014) C1
- Build community resilience to coastal hazards by improving capacity of inclusive disaster management systems.
- Reduce the mortality rate of persons with disabilities in situations of risk.
- Raise awareness about inclusive policies, practices and disaster risk reduction strategies that ... more
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WHO mass gathering COVID-19 risk assessment tool: generic events, version 3

World Health Organization WHO (2022) C_WHO
The content of the tool has been updated to reflect new WHO technical guidance and new evidence on both COVID-19 pandemic and mass gatherings, as well as feedback from end-users. This revision of the risk assessment tool was developed and reviewed by the WHO Mass Gathering Technical Expert Group wit... more
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Vaccination and trust: how concerns arise and the role of communication in mitigating crises

World Health Organization WHO, Regional Office of Europe (2021) C_WHO
When situations occur in which unwanted events are rightly or wrongly connected with vaccination, they may erode confidence in vaccines and the authorities delivering them. This document presents the scientific evidence behind WHO’s recommendations on building and restoring confidence in vaccines ... more
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Guidance for the use of the WHO mass gathering risk assessment tools for religious gatherings in the context of COVID-19

World Health Organization WHO (2020) C_WHO
10 July 2020 Guidance for authorities and event organizers planning mass gatherings during the current COVID-19 pandemic The content of this Risk Assessment tool has been updated to reflect new WHO guidance and new evidence on both COVID-19 and mass gatherings, as well as feedback from end-users. ... more
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Guidance on Disability Inclusion for GBV Partners in Lebanon: Case Management of Survivors & At-risk Women, Children and Youth with Disabilities

Women's Refugee Commission (WRC) and UNICEF Lebanon (2018) CC
Persons with disabilities are one of the most vulnerable and socially excluded groups in any crisis-affected community. They may be in hidden in homes, overlooked during needs assessments and not consulted in the design of programs.4 While gender-based violence (GBV) affects women, girls, men and bo... more
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Desk Review & Recommendations for the Improvement of Early Warning Formulation and Dissemination/Communication in Myanmar

Myanmar DRR Working Group (2016) C1
No publication year indicated
In the context of the floods in August 2015 in Myanmar, the Disaster Risk Reduction Working Group (DRR WG) was requested to provide clear recommendations to the DMH (Department of Hydrology and Meteorology)to strengthen preparedness activities, in particular for t... more
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Tips for Engaging Communities during COVID-19 in Low-Resource Settings, Remotely and In-Person
recommended

GOARN Risk Communication and Community Engagement (RCCE) Coordination Working Group, et al. (2020) C_WHO
This brief provides key considerations for engaging communities on COVID-19 and tips for how to engage where there are movement restrictions and physical distancing measures in place, particularly in low-resource settings.
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RCCE Toolkit 10 Steps to Community Readiness Tools guidance and job aids
recommended

Collective Service for Risk Communication and Community Engagement (RCCE) (2021) C_WHO
Informed, engaged and empowered communities are the bedrock for the arrival of new vaccines, treatments and tests that will be introduced to reduce the spread of COVID-19 and save lives The following 10 steps are well established risk communication and community engagement (RCCE) principles that ... more
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Community engagement from a distance

Shongjog, the national platform for Communication with Communities in Bangladesh. BBC Media Action (2020) C2
This short guide is designed to assist development and humanitarian agencies to think through how risk communication and community engagement activity related to Covid-19 can be carried out without face-to-face interaction with communities. By using remote methods, agencies will be able to safeguard... more
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I-Kit for Ebola Preparedness

Health Communication Capacity Collaborative (HC3); USAID (2015)
This Ebola Communication Preparedness Implementation Kit (I-Kit) provides national and local stakeholders, as well as program managers, with key considerations and a roadmap for instituting and implementing critical, relevant, practical and timely communication for responding to the threat of an Ebo... more
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Coping with Cancer: A Booklet für Cancer Patients

American Cancer Society; Uganda Cancer Society; John Hopkins Center for Communication Programs; et al. (2016)
Contains many illustrations of all country materials – of risk factors, treatment procedures, side effects, coping, healthy lifestyle, and more; Promotes cancer screening, especially for breast and cervical cancer, and gives local resources; Educates about local cancer risk factors, e.g., HIV infe... more
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Social Science in Humanitarian Action Key considerations: Ebola preparedness and readiness in Goma, DRC

Peyton, D.; I. Gercama and J. Bedford Social Science in Humanitarian Action: A Communication for Development Platform (2019) C1
This brief summarises key considerations about the social, political and economic context of Goma in relation to the outbreak of Ebola in the DRC as of March 2019. Goma is the administrative capital of North Kivu province and a major urban centre in the Great Lakes Region. The city is home to an est... more
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Kenya Health Sector Referral Strategy (2014– 2018)

Republic of Kenya, Ministry of Health, Division of Emergency and Disaster Risk Management (2014) C1
The overall goal of the Kenya Health Sector Referral Strategy is to improve client access to referral. The objectives of the strategy are to realise improved capacity of health providers to identify clients who require referral, develop protocols that will lead to referral system efficiency and effe... more
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Asymptomatic, Pre-symptomatic and Mild Signs and Symptoms of COVID-19
recommended

World Health Organization WHO; Regional Office for Africa (2020) C_WHO
Risk Communication and Community Engagement messages