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The impact of training on self-reported performance in reproductive, maternal, and newborn health service delivery among healthcare workers in Tanzania: a baseline- and endline-survey

Tumbwene, M.; Mbekenga, C.; Isangula, K.; et al. (2022) CC2
Reprod Health 19, 143 (2022). https://doi.org/10.1186/s12978-022-01452-4. Delivery of quality reproductive health services has been documented to depend on the availability of healthcare workers who are adequately supported with appropriate training. However, unmet training needs among healthcare ... more
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Syria: Health workers describe mayhem as WHO urgently delivers medicine and supplies to ensure continued health services

World Health Organization WHO, Regional Office for Eastern Mediterranen (2020) C_WHO
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Task sharing and task shifting: Optimizing the primary health care workforce for improved delivery of noncommunicable disease services in Kenya

World Health Organisation (WHO) (2024) C_WHO
Over one third of all deaths in Kenya in 2019 were attributed to NCDs (Vos et al., 2020). The four major NCDs – CVDs, cancer, diabetes and chronic respiratory diseases – accounted for 57% of these deaths. Furthermore, the direct and indirect economic impact of NCDs is significant- Kenya is sai... more
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Cost and Outcomes of ART Scale-up in Zambia: Modelled estimates for test and treat & community based service delivery models. Policy brief

USAID, et al. (2016) C1
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Delivery Mechanism Mapping for Cash Based Interventions (CBI) in Cox’s Bazar, Bangladesh, December 2017

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Differentiated care for HIV: A decision Framework for antiretroviral therapy delivery

Differentiated service delivery (2019) C2
It's time to deliver differently. Accessed: 13.11.2019
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Breast and cervical cancer screening services in Malawi: a systematic review

Pittalis, C.; Panteli, E.; Schouten, E. et al. BMC (2020) CC2
To identify and to assess factors enhancing or hindering the delivery of breast and cervical cancer screening services in Malawi with regard to accessibility, uptake, acceptability and effectiveness. Systematic review of published scientific evidence. A search of six bibliographic databases and gre... more
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Collaborative TB/HIV Services

USAID; TBCTA; Family Health International (2009) C2
Standard Operating Procedures for Implementation of TB Activities at HIV/AIDS Service Delivery Sites
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Wheelchair Service Training Package - Participant's Workbook (Basic Level)
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Chapal Khasnabis and Kylie Mines World Health Organisation (WHO) (2012) C_WHO
The purpose of the Participant’s Workbook is to develop the skills and knowledge of personnel involved in wheelchair service delivery. The Participant’s Workbook contains exercises which will help to test and develop participants’ knowledge and skills. The Participant’s Workbook contains mat... more
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Wheelchair Service Training Package - Reference Manual for Participants (Basic level)

World Health Organization; USAID; Leadership Managemtn & Governance project (2013) C_WHO
The main purpose of the training package is to develop the minimum skills and knowledge required by personnel involved in wheelchair service delivery. An important aim of the training package is to get it integrated into the regular paramedical/rehabilitation training programs such as physiotherapy,... more
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Essential Health Services Package for UHC

Ministry of Health & Sanitation Sierra Leone (2022) CC
In Sierra Leone, Health care delivery is organized around a three-tier system i) primary level constituting peripheral health units (community health centers, community health posts, and maternal and child health posts secondary level constituting district hospitals tertiary level comprising region... more
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Universal water, sanitation, hygiene, waste and electricity services in all health care facilities to achieve quality care

World Health Organisation (WHO) (2024) C_WHO
The Framework serves to guide efforts to deliver safe and sustainable water, sanitation and hygiene (WASH), health care waste management and reliable electricity in all health care facilities. The ultimate aim is to provide quality care for all. The Framework reflects a global consultative process a... more
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Improving the quality of health services: tools and resources

World Health Organization WHO (2019) C_WHO
This compendium collates current tools and resources on quality improvement developed by the WHO Service Delivery and Safety Department and provides examples of how the tools and resources have been applied in country settings. The target audience for this document are ministries of health, facility... more
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Wheelchair Service Training Package - Trainer's Manual (Basic Level)
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World Health Organization (WHO) (2012) C_WHO
Wheelchair Service Training Package - Basic level | The main purpose of the training package is to develop the minimum skills and knowledge required by personnel involved in wheelchair service delivery. An important aim of the training package is to get it integrated into the regular paramedical/reh... more
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Module de formation aux services DE FAUTEUILS ROULANTS - Manuel du formateur (Niveau élémentaire)

USAID; WHO World Health Organisation (WHO) (2012) C_WHO
Wheelchair Service Training Package - Basic level | The main purpose of the training package is to develop the minimum skills and knowledge required by personnel involved in wheelchair service delivery. An important aim of the training package is to get it integrated into the regular paramedical/reh... more
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Essential Health Services Package for UHC Sierra Leone

Ministry of Health & Sanitation (2022) CC2
It is against this background that the Ministry of Health and Sanitation with its partners have taken the lead to develop Essential Health Services Package (EHSP). The MOHS believes that the development of EHSP; defining the services that should be available at each level of care (community to ... more
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Essential services package for women and girls subject to violence
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United Nations Population Fund UNFPA (2015) C1
The Programme identifies the essential services to be provided by the health, social services, police and justice sectors as well as guidelines for the coordination of essential services and the governance of coordination processes and mechanisms. Service delivery guidelines for the core elements of... more
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Botswana: Policy guideliens and service standards - sexual and reproductive health

Ministry of Health, Gabarone, Botswana; UNFPA (2015) C2
The Policy Guidelines and Service Standards for National Sexual and Reproductive Health Programme document outlines the steps on how to offer and deliver services. Improving quality of care is critical to improving clients' health status as well as increasing access to, and utilization of Sexual and... more
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Rwanda Service Provision Assessment Survey 2007

National Institute of Statistics (NIS) [Rwanda], Ministry of Health (MOH) [Rwanda], and Macro International Inc. (2008) C2
The 2007 Rwanda Service Provision Assessment (RSPA) was a national representative survey conducted in 538 health facilities throughout Rwanda. The survey covered hospitals, health centers, dispensaries and health posts, including all public facilities such as government and government-assisted heal... more
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Improving Health Systems and Services for Mental Health
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World Health Organization WHO (2015) C_WHO
This document presents an integrated strategy for mental health system development that will lead to enhanced service delivery, improved outcomes, and improved human rights for people with mental disorders. By using the practical guidance provided in this document, countries can ensure that thei... more