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The Facilitator's Guide has been piloted in Borno (Nigeria) and in Fafan zone (Somali region, Ethiopia) and improved iteratively after each test. What does the ROAP have that you won't find in other methodologies? It is based on holistic, people-centred approaches that span across sectors an ... more
This guidance is intended for people designing /or implementing feedback mechanisms in a humanitarian programme. It also available in Arabic, Spanish and French
Manual with Scale
The report offers an overview of the progress the humanitarian sector has made and the obstacles it has faced over the past 10 years. Accountability is no longer just a fashionable term, there is now a shared understanding of what it takes to be accountable. From changes at policy level, to concrete ... more
A Toolbox of Conflict Sensitive Indicators. This toolbox adapts a sample of 15 indicators from the SPHERE Project's Humanitarian Charter and Minimum Standards in Humanitarian Response to be even more conflict sensitive while remaining practical and user-friendly
This toolkit is designed to help you plan and implement a Patient Navigation program with the best chance of reducing health disparities and improving health outcomes for your patients. It contains evidence-based and experience-based examples, case studies, practical tools, and resources to help you ... more
The purpose of this Emergency Response Framework (ERF) is to clarify WHO’s roles and responsibilities in this regard and to provide a common approach for its work in emergencies. Ultimately, the ERF requires WHO to act with urgency and predictability to best serve and be accountable to populations ... more
The cluster approach is a mechanism that helps to address identified gaps in response and enhance the quality of humanitarian action
Guidelines for WHO Representatives and Country Offices in the Western Pacific Region
This guidance is intended to be one stop shop to improve the quality and effectiveness of health interventions in emergency, to respond to the most frequent scenarios and conditions. The main document contains the most common elements to be found in emergencies. As much as possible they are one pag ... more

Malawi Service Provision Assessement (SPA) 2013-2014

Ministry of Health, Malawi The DHS Program ICF International (2014) C1
A practical handbook. This Health Cluster Guide (2nd edition, 2020) provides practical advice on how WHO, Health Cluster Coordinators and partners can work together during a humanitarian crisis to achieve the aims of reducing avoidable mortality, morbidity and disability, and restoring the delivery ... more

Anthropometric Indicators Measurement Guide 2003

Bruce Cogill Food and Nutrition Technical Assistance Project (2003) C2