Our Recommendations
- Risk communication and community engagement readiness and response to coronavirus disease (COVID-19): interim guidance, 19 March 2020 (2020)
- Social Stigma associated with COVID-19 (2020)
- Crisis Emergency Risk Communication. Manual (2014)
- Effective Media Communication during Public Health Emergencies. Handbook and Field Guide (2005)
- Rumour has it: a practice guide to working with rumours (2017)
New Publications
- Building Resilient Health Systems to Advance toward Universal Health in the Americas: Lessons from COVID-19 (2023)
- Construir sistemas de salud resilientes para avanzar hacia la salud universal en la Región de las Américas. Enseñanzas de la COVID-19 (2023)
- Risk communication and community engagement: a compendium of case studies in times of COVID-19 (2022)
- WHO COVID-19 policy brief: building trust through risk communication and community engagement, 14 September 2022 (2022)
- Note d’orientation de l’OMS sur la COVID-19 : Instaurer la confiance grâce à la communication sur les risques et à la participation communautaire (2022)
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Дети младшего дошкольного возраста нуждаются в комплексном уходе, который включает
в себя заботу о здоровье, полноценное питание, обучение в раннем возрасте, вним...
YouTube influencer Healthcare Triage talked with WHO's Dr Kate O'Brien about how the COVID-19 vaccine works, how it gets distributed, and how we distribute it equitably.
1:27 Safety questions and concerns about quick development of the vaccine.
7:18 Have we entered a new age where all vaccines wi...
This resource will help learners to:
discuss their thoughts and feelings about COVID-19
investigate some of the incredible ways in which people have been responding to this crisis
understand the difference between information, disinformation and misinformation
consider their own ...
Das Gerücht hat beeindruckend viele verunsichert. Spoiler: Bitte weiterhin verhüten, danke. Produziert im Rahmen der #EUMythBusters.
CDC created this communication toolkit to help public health professionals, health departments, community organizations, and healthcare systems and providers reach populations who may need COVID-19 prevention messaging in their native languages.
This infodemic management course applies evidence-based guidance to the COVID-19 pandemic. It covers key risk communication and community engagement (RCCE) principles and illustrates how they can be operationalized in the context of an extended outbreak that affects different populations with varyin...
Contact tracing is a key element of WHO’s recommended approach to control the spread of COVID-19 by breaking the chains of human-to-human transmission.
This document provides guidance to health authorities at all levels to improve the success rate of contact tracing by informing efforts with RCCE...
Contact tracing is a key element of WHO’s recommended approach to control the spread of COVID-19 by breaking the chains of human-to-human transmission.
This document provides guidance to health authorities at all levels to improve the success rate of contact tracing by informing efforts with RCCE...
Informed, engaged and empowered communities are the bedrock for the arrival of new vaccines, treatments and tests that will be introduced to reduce the spread of COVID-19 and save lives
The following 10 steps are well established risk communication and community engagement (RCCE) principles that ...
This document facilitate the preparation of a risk communication and community engagement strategy for vaccination against COVID-19. Its goal is to help to strengthen the communication and planning capacities of the ministries or secretariats of health and other agencies in charge of communicating ...
La OPS, dentro de su empeño constante por apoyar a los países de las Américas, publica el presente documento con ánimo de facilitar la elaboración de una estrategia de comunicación de riesgos y participación comunitaria para la vacunación contra la COVID-19. Su finalidad es contribuir a fort...
A Organização Pan-Americana da Saúde, em seu esforço constante e permanente para apoiar os países das Américas, apresenta este documento para facilitar a formulação de uma estratégia de comunicação de riscos e participação comunitária (CRPC) para a vacinação contra o SARS-CoV-2. O in...
En este documento se ofrecen orientaciones a las autoridades de salud en todos los niveles para que mejoren la tasa de éxito de la localización de contactos al asegurarse de que las actividades correspondientes se sustenten en los principios, la evidencia y las actividades de CRPC, y se suministra...
In 2020, the Kazakhstan Red Crescent Society developed a chatbot based on community preferences to receive information. The chatbot provides information from a trusted source in a forum that people had identified as a place they go for information on COVID-19. This case study looks at the current su...
This report presents operational recommendations based on monthly COVID-19 online and offline community feedback trends analysis in Africa.It aims to enable evidence-based decision-making at
regional and national levels.
Rumors emerge when people feel left out of the discussion, when their questions cannot be answered by authorities or their doubts are dismissed by official sources. But also, rumors present an opportunity – to understand the questions, concerns and anxieties communities may have about this pandemi...
Internews’ Rooted In Trust (RiT) Project tracks COVID-19-related rumors circulating among social media users and vulnerable communities in Colombia, as well as other countries around the globe. The rumors are used to inform risk communication efforts by humanitarians and public health actors, and ...
The case for evidence- based communication of science
Scientists and researchers managed to produce vaccines to protect against COVID-19. Vaccine candidates have recently been approved in some countries and are in the approval process in others, yet misinformation about the safety and effects of any future vaccine is already threatening its rollout. In...
