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Patient Engagement. Technical Series on Safer Primary Care

World Health Organization WHO (2016) C_WHO
Technical Series on Safer Primary Care
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WHO Guidelines for the pharmacological and radiotherapeutic management of cancer pain in adults and adolescents
recommended

World Health Organization WHO (2019) C_WHO
The aims of these guidelines are to provide guidance to health-care providers (i.e. the end-users of these guidelines: physicians, nurses, pharmacists and caregivers) on the adequate relief of pain associated with cancer. They also assist policy-makers, programme managers and public health personnel... more
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Annual inspection report 2016/17

Office of Health Standards Compliance (OHSC), South Africa (2018) C1
The aim of the Annual Inspection Report is to present findings of public sector health establishments inspected by the OHSC to monitor compliance with the National Core Standards (NCS) during the 2016/2017 financial year in South Africa. The NCS define fundamentals for quality of care based on six ... more
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Clinical quality and patient safety in child and adolescent mental health

Fung; D.; C. M. Chern; T. Z. Ting Fang IACAPAP (2019) C2
Miscellaneous Chapter J.8
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COVID-19 Emergency Response: WASH and Infection Prevention and Control (IPC) in Health care facilities (HCF)

reliefweb (2020) C2
According to WHO, infection prevention and control (IPC) is a scientific approach and practical solution designed to prevent harm caused by infection to patients and health workers. It is grounded in infectious diseases, epidemiology, social science and health system strengthening. IPC occupies a un... more
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Introduction to Infection Prevention and Control (IPC)

Open WHO; World Health Organization WHO (2021) CC
Online Course. Infection prevention and control (IPC) is an essential component of healthcare quality and patient safety. In this module you will learn how and why healthcare-associated infections (HAIs) occur and how IPC reduces their risk and spread.
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Understanding barriers to quality of care: an approach for conducting a situational analysis of water, sanitation and hygiene (‎WASH)‎ and quality in health care facilities

World Health Organization WHO (2021) C_WHO
The availability of water, sanitation and hygiene (WASH) services in health care facilities, especially in maternity and primary-care settings where they are often absent, supports core aspects of quality, equity and dignity for all people. This document describes an approach for conducting a nation... more
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"Toward Quality Car for Patients" - National Core Standards for Health Establishments in South Africa

National Department of Health Health Department Republic of South Africa (2011) CC
The Department of Health is committed to providing the best quality care to patients and users of health services, in order to meet their expectations and needs, and to improve service delivery. The main purpose of the National Core Standards is to: • Develop a common definition of quality of ... more
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My Patient Safety and Quality Care Checklist

Alfred Health Victoria State Government, Australia (2012) CC
This Checklist has been designed by Alfred Health for clinical staff to prompt them about patient safety and quality care responsibilities, helping them to speak confidently about their patient safety and quality care responsibilities.
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Patient Safety Checklist

Patient Safety & Quality Healthcare CRG Medical Foundation for Patient Safe (2004) CC
Patient Safety Checklist This checklist will help you write down information your doctor and nurse may need.
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PSQH - Patient Safety & Quality Healthcare - Website

Patient Safety & Quality Healthcare (2021) CC
Patient Safety & Quality Healthcare’s mission is to provide news, science, research, and a forum for opinion for clinicians, healthcare professionals, and everyone interested in improving quality in healthcare. Topics from this internet platform are: News&Analyses, Magazines, Podcast, Resources ... more
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How Nurses Impact Quality of Care

Maryville University (2021) CC
Nurses are critical to quality of care. They practice patient empathy and strong communication to impact patient safety and improve patient satisfaction. On this internet platform you can find an online guide for quality of care. This guide provides detailed insights and resources on the following ... more
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WHO: What are the core components for effective infection prevention and control?

World Health Organization WHO (2017) C_WHO
This instructional video from the World Health Organization explains the evidence-based core components of infection prevention and control programmes, critical at both the national and acute health care facility level for patient safety and for health systems to provide quality care. This video is ... more
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Stay current on patient safety and quality

Patient Safety & Quality Healthcare (2021) CC
During each PSQH: The Podcast episode, Jay Kumar chats with a special guest including industry leaders, PSQH advisory board members, and subject matter experts. The mission of PSQH: The Podcast is to provide clear, relevant, actionable information on topics that matter to patient safety and quality ... more
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The Zanzibar Policy Guidelines for Occupational Health, Safety and Wellbeing of Workers in the Health System

Ministry of Health Tanzania (2018) C_WHO
Health, safety and wellbeing of the Healthcare workers is a prerequisite for good quality of care and patient satisfaction in health services. Healthcare facilities that are not safe for workers and patients are not resilient to any shock arising from hostile events, outbreaks or any other emergenci... more
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Quality and safety practices for malaria rapid testing services

World Health Organization WHO (2022) C_WHO
This document is a guide defining requirements for quality and safety for malaria rapid diagnostic testing services to safeguard the quality of the results, the safety of the operators and patients and that of the environment for use by national malaria control programmes, regulators, implementers a... more
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Facilitating high quality acute care in resource- constrained environments: Perspectives of patients recovering from sepsis, their caregivers and healthcare workers in Uganda and Malawi

Limbani, F.; O. Kabajaasi, M. Basemera, et al. (2022) CC
PLOS Glob Public Health 2(8): e0000272. https://doi.org/10.1371/journal.pgph.0000272 Sepsis is a major global health problem, especially in sub-Saharan Africa. Improving patient care requires that healthcare providers understand patients’ priorities and provide quality care within the confines of... more
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Global patient safety action plan 2021–2030: towards eliminating avoidable harm in health care

World Health Organisation (WHO) (2022) C_WHO
Today, patient harm due to unsafe care is a large and growing global public health challenge and is one of the leading causes of death and disability worldwide. Most of this patient harm is avoidable. As countries strive to achieve universal health coverage and the Sustainable Development Goals, t... more
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Voluntary non-remunerated blood donations to ensure blood safety in the WHO South-East Asia Region to support universal health coverage

World Health Organisation (WHO) (2023) C_WHO
Access to safe blood and blood products is recognized as one of the key requirements for delivery of modern health care in the journey towards health for all. The foundation of safe and sustainable blood supplies depends on the collection of blood from voluntary non-remunerated and low-risk donors. ... more
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WASH FIT: A practical guide for improving quality of care through water, sanitation and hygiene in health care facilities (Second edition)

UN Children's Fund UNICEF; World Health Organization WHO (2023) C_WHO
Fully functioning water, sanitation, hygiene (WASH) and health care waste management services are a critical aspect of infection prevention and control (IPC) practices, and ensuring patient safety and quality of care. Such services are also essential for creating an environment that supports the dig... more