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A toolkit for behavioural and social communication in outbreak response
Best practices for communicating with the public during an outbreak
Structural, Non-structural and Functional Indicators
This document, accessible through the WHO's Regional Office for Africa, helps national authorities develop communication plans for outbreaks to ensure accurate information reaches the public, builds trust, and supports coordination among public health partners
Recovery partnership preparation package: Building capacity to reactivate safe essential health services and sustain health service resilience.
In the aftermath of an emergency, the recovery partnership preparation package supports the establishment and implementation of institutional health partne
...
rships, or ‘twinning partnerships’. These partnerships focus on shared learning and improvement in the services that are being delivered. The Twinning Partnerships for Improvement (TPI) approach supports capacity-building, the re-establishment of safe essential health services and encourages joint long term efforts on service delivery strengthening
more
This I-Kit provides essential information and tools for responding to an outbreak using an SBCC approach. It presents a series of nine units, each accompanied by exercise worksheets to help link the SBCC theory to practice.
The worksheets in each section are typically followed by a completed exam
...
ple. The completed examples will likely include information about an emergency that, during an actual event, might not be immediately available. This was done to illustrate the full range of information to inform a strategic communication response.
more
This document is the national level companion to a broader document on health care facility level developed by the WHO Health Emergencies Programme for national level stakeholders
Operational guidance on rapid risk assessment methodology
Katrin Leitmeyer; Dilys Morgan, Hilary Kirkbride and Bengü Said
European Centre for Disases Prevention and Control ECDC
(2011)
ECDC Technical Document
A public health emergency operation center (PHEOC) serves as a hub for better coordinating the preparation, response, and recovery for public health emergencies. A functional PHEOC is critical for the implementation of the International Health Regulations (IHR 2005). The Framework for a Public Healt
...
h Emergency Operations Centre provides high-level guidance for establishing or strengthening a PHEOC. To establish and/or strengthen a PHEOC, it is vital for Member States to align with standardized policies, guidelines, and tools.
more
Este SOP orienta a gestão da AFRO, os responsáveis pela resposta a incidentes e o Centro de Apoio às Operações de Saúde (SHOC) na gestão de eventos de saúde pública, detalhando os processos desde a deteção de eventos e avaliação de riscos até à mobilização de recursos e comunicaçã
...
o entre os escritórios nacionais, o Escritório Regional e a sede da OMS.
more
La presente publicación ha sido concebida como manual de carácter práctico. Los diferentes tipos de estrés experimentados por los delegados se describen junto con los síntomas asociados. Se pone de relieve la importancia de identificar y conocer los recursos personales, del equipo y de la organ
...
ización.
more
Essential for Excellence. Research, Monitoring and Evaluation Strategic Communication for Behaviour and Social Change
UNICEF
(2008)
with special reference to prevention and control of avian influenza
Learning from earthquake relief and recovery operations
Recommendations for Good Practice in Pandemic Preparedness
Jean-Gilles, L.; M. Hegermann-Lindencrone, C. S. Brown, et al.
World Health Organization, Regional Office for Europe; University of Nottingham
(2010)
Identified through evaluation of the response to pandemic (H1N1) 2009
This guidance aims to support national clusters to implement their commitments on AAP and core people-related issues both before the beginning of a response (preparedness) and thereafter, throughout the Humanitarian Programme Cycle (HPC)
This note sets out actions to be undertaken throughout the humanitarian programme cycle (HPC) to fulfill commitments on Accountability to Affected Populations (AAP) and to ensure that protection is central to humanitarian response. It sets out the fundamental link between accountability systems and
...
protection in humanitarian action, and then describes, for each stage of the HPC, the accountability mechanisms that should be established and actions required at country-level.
more
Social and Behavior Change Communication for Emergency Preparedness Implementation Kit
Amrita Gill-Bailey, Kathryn Bertram, Uttara Bharath et al.
Johns Hopkins University and US Agency for International Development (USAID)
(2017)
C1
Each unit builds on the one prior, and they all combine to provide key information for developing an SBCC strategy. It is not essential, however, to work through the I-Kit from start to finish. Users can choose to focus on specific aspects for which they need support in their emergency communication
...
response. The nine units and corresponding worksheets are outlined in the I-Kit Site Navigator.
more
