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WHO competency framework, risk communication and community engagement

World Health Organization WHO (2024) C_WHO
The risk communication and community engagement (RCCE) competency framework is a resource that details the essential behaviours and activities necessary for effective communication and engagement with communities before, during and after public health emergencies. The purpose of this framework is to... more
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Risk communication and community engagement readiness and response toolkit: zika virus

World Health Organisation (WHO) (2024) C_WHO
Toolkit regarding Zika Virus
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Risk communication and community engagement readiness and response toolkit: dengue fever

World Health Organisation (WHO) (2024) C_WHO
This toolkit is a comprehensive set of practical tools and resources designed to support country-level risk communication and community engagement (RCCE) practitioners, decision-makers, and partners to plan and implement readiness and response activities for dengue fever outbreaks. The toolkit conta... more
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Risk communication and community engagement: a compendium of case studies in times of COVID-19

World Health Organization WHO, Regional Office of Europe (2022) C_WHO
This collection of case studies on risk communication and community engagement (‎RCCE)‎ from 18 different country/area level public health partners in the WHO European Region provides evidence of numerous results achieved and lessons learned since the start of the COVID-19 pandemic. RCCE has not... more
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Risk communication and community engagement (RCCE) for monkeypox outbreaks: Interim guidance, 24 June 2022

World Health Organization WHO (2022) C_WHO
The Interim Guidance for Risk Communication and Community Engagement (RCCE) outlines recommendations, considerations and methods to raise awareness, manage risk perception, maintain trust and proactively support people at risk to make informed decisions to protect themselves and others from monkeypo... more
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Risk communication and community engagement guidance on COVID-19 vaccines for marginalised populations

Collective Service RCCE (2021) CC
This inter-agency guidance document aims to supplement the COVAX demand creation package for COVID-19 vaccines with key considerations for humanitarian contexts and marginalized populations with specific access and communication needs. 21 Sept.2021
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Regional guiding framework for risk communication and community engagement for the COVID-19 response in theEastern Mediterranean Region/Middle East and North Africa

World Health Organization WHO; Eastern Mediterranean Region (2021) C_WHO
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Guide for the preparation of a risk communication strategy for COVID-19 vaccines: A Resource for the countries of the Americas

Pan American Health Organisation PAHO (2021) C_WHO
This document facilitate the preparation of a risk communication and community engagement strategy for vaccination against COVID-19. Its goal is to help to strengthen the communication and planning capacities of the ministries or secretariats of health and other agencies in charge of communicating ... more
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Risk communication and community engagement for COVID-19 contact tracing: interim guidance

World Health Organization WHO (2021) C_WHO
Contact tracing is a key element of WHO’s recommended approach to control the spread of COVID-19 by breaking the chains of human-to-human transmission. This document provides guidance to health authorities at all levels to improve the success rate of contact tracing by informing efforts with RCCE... more
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COVID-19 Risk Communication and Community Engagement (RCCE)

Pan American Health Organization PAHO, World Health Organization WHO (2020) C_WHO
The purposes of this template are to support PAHO Country Offices and national/subnational emergency management mechanisms to develop or update their risk communication and community engagement (RCCE) plans related to COVID-19. The COVID-19 pandemic is a rapidly evolving situation and takes on diffe... more
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The COVID-19 Risk Communication Package For Healthcare Facilities
recommended

World Health Organization WHO, Regional Office for Western Pacific (2020) C_WHO
In response to the COVID-19 outbreak this risk communication package for healthcare facilities provides healthcare workers (HCWs) and healthcare facility management with the information, procedures, and tools required to safely and effectively work. The package contains a series of simplified messag... more
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Risk Communication and Community Engagement: Positive Practices from Europe during COVID

UNHCR (2020) CC
This paper is an initial compilation of the promising practices on risk communication and community engagement that have developed in Europe during the COVID pandemic, in complementarity to the UNHCR’s Practical Recommendations and Good Practice to Address Protection Concerns in the Context of the... more
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Risk Communication and Community Engagement Guidance for Physical and Social Distancing

World Health Organisation (2020) C_WHO
Physical and social distancing measures are associated with limiting contact between people during disease outbreaks. These measures when applied are often enhanced by lockdowns or shutdowns as part of broader risk communication and community engagement strategies to halt the transmission of disease... more
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Risk Communication & Community Engagement: Practical Tips on Engaging Adolescents and Youth in the COVID-19 Response

reliefweb; Unicef (2020) C_UNICEF
The purpose of this brief is to provide practical tips for UNICEF country offices, partners and young people themselves on engaging adolescents and youth as part of the COVID-19 preparedness and response. As a first step, we recommend engaging with adolescents and youth to understand what their need... more
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Risk communication and community engagement readiness and response to coronavirus disease (‎COVID-19)‎: interim guidance, 19 March 2020
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World Health Organization WHO (2020) C_WHO
Interim guidance v2, 19 March 2020 This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV). The objective of this document is to provide actionable guid... more
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Risk communication essentials (English/Portuguese). Free Online Course
recommended

World Health Organization WHO (2019) C_WHO
Risk communication is a core public health intervention in any disease outbreak and health emergency. It refers to the real-time exchange of information, advice and opinions between experts, officials and people who face a threat to their wellbeing, to enable informed decision-making and to adopt pr... more
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Communication Risk in Public Health Emergencies
recommended

World Health Organization (WHO) (2018) C_WHO
A WHO Guideline for Emergency Risk Communication (ERC) policy and practice. Recent public health emergencies, such as the Ebola virus disease outbreak in West Africa (2014–2015), the emergence of the Zika virus syndrome in 2015–2016 and multi-country yellow fever outbreaks in Africa in 2016, h... more
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Risk Communication and Community Engagement Preparedness and Readiness Framework: Ebola Response in the Democratic Republic of Congo in North Kivu

World Health Organization WHO; UNICEF; IFRC, et al. (2018) CC
Risk Communication and Community Engagement (RCCE) is an essential part of any disease outbreak response. Risk communication in the context of an Ebola outbreak refers to real time exchange of information, opinion and advice between frontline responders and people who are faced with the threat of Eb... more
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Risk Communication and Community Engagement Considerations: Ebola Response in Democratic Republic of the Congo

World Health Organization WHO (2018) C_WHO
Overview: Risk communication and community engagement are essential for any disease outbreak response. This is particularly critical during outbreaks of Ebola which may create fear in the public and frontline responders alike due to severe presentation of symptoms, misunderstanding of the causes of ... more
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Risk communication and community engagement (RCCE) for Zika virus response Module 1

World Health Organization WHO (2016) C_WHO