During theC OVID-19 crisis, the hospital observed a reduction of about 50% in inpatient visits for palliative care. Some patients postponed appointments given the risk of potential infection. Instead of in-person visits, weekly phone calls and remote follow-up were given priority.Palliative care is also needed for COVID-19 patients. It is of utmost importance for humanizing care so that it is effective and aligned with the expectations of patients.